It’s surprisingly easy to use and with great service too.

What are the best aspects of this product?

This tool made it easy for me to create a front end variation of an experiment and setting up customized segments and goals for monitoring in a short period of time. Our developers didn't have to struggle seeking ways to include JS to the test to achieve the right effect. What's more, their customer service is swift addressing any test issues.

What aspects are problematic or could work better?

I think their test preview dashboard functions on an emulator. I tend to get distracted with its outdated banner so I'm not at all sure what their emulator came with. It would be a treat to have more preview options. I also wish I can preview my entire code in a single page so I can make code edits instead of just adding JS code for experimentation.

What specific problems in your company were solved by this product?

I'm currently doing tests on variation of UI and UX to see if it influences any of our core conversions. We've seen an improvement in click rates for a number of things such product/service sign ups, profile page engagement, and activity submission on our own site.

Are you a current user of this product?

Yes