What are the best aspects of this product?
I just adore how they never stop looking for improvement and advantages in all aspects, especially my favorite Talent Manager. The best part is that they do this based on their customers' opinions (I had mine considered too!). One thing is for sure-they know that the best way to improve productivity is to work side by side with customers, and to discover what they need. In order to achieve this, they even enable customers to share ideas and to communicate, they've developed special forums and modules for the purpose. You can attend their Annual Conference, or appoint a separate meeting with their Client Success Centre. With this being said, I'm sharing my most honest opinion that Cornerstone will be the masters of LMS for many years ahead, and they have my full support to do it!
What aspects are problematic or could work better?
It may take you a couple of attempts to release a function and to decide how will get to see it. Still, I can't complain, because we had Global Product Services before and I know what it means to be unable to resolve tickets. CSOD is trying hard to improve service in this aspect, and we are convinced it will. After all, we never had a failure or a serious issue to contact them about, they do everything perfectly.
What specific problems in your company were solved by this product?
We have stakeholders all around the world, and we are trying to expand our reach even more in the years that are coming. As the global tool that it is, CSOD allows us to work in all countries and languages, and it provides for multiple quality relationships that keeps sectors united and stakeholders involved. That is the biggest problem CSOD solved for us.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
Logistics & Supply
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?