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User review of Cornerstone OnDemand

Cornerstone On Demand is very flexible, and has responsive customer support

- by Andrew

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The reason why I recommend Cornerstone to every business is that I've seen it perform flawlessly for all sorts of learning management needs. It can definitely go beyond expectations, because it is open for customization in almost every aspect. The customer support is also worth of respect: you get live Success sessions, online communities, a success manager appointed for your company, a geographical group and attendance to an Annual Conference of users. We really need all of this due to the accelerated changes in ou industry. Cornerstone has showed deep appreciation for our needs, and that's exactly why I like working with them so much.

What aspects are problematic or could work better?

If you want to make the most of its features, you'll have to learn a lot. The curve is complex and time consuming, even if I honestly think it is worth. There must be an admin, or at least somebody that knows the basic features, otherwise you'll stay far behind their innovation tempo. This is a dynamic program, and you have to follow every step of its development in order to benefit from it.

What specific problems in your company were solved by this product?

Many of them. I remember having an archaic database of trainees and their records, stuffed drawers, and an incredibly incapable Led Instructor. Now that we work with Cornerstone, the bandwidth has expanded: we offer all sorts of training modes and we attach diferent formats of training materials. On the administrative side, Cornerstone did a very good job with organization and delivery solutions for specific audiences. I have to highlight that it is very simple to use when you know it, and it keeps communication at admirable level.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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