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User review of Creately

A great diagram and flowchart tool with drag-and-drop functionality

- by Ola

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

It looks pretty nice and I find it very easy to use. There are lots of templates to choose from. It has big user community where new and exciting templates can be accessed. It offers a variety of pricing plans. The free plan offers limited features but it’s pretty good if you just want to take a glimpse of the solution. To access everything Creately has to offer, choose and get a paid plan. I am using the paid version and it lets me access all templates available. I can tailor diagrams according to the brand of the company and sometimes according to my preference. I am also able to export diagrams and flowcharts to SVG and PDF format.

What aspects are problematic or could work better?

I tried the free version and I was only able to create 5 diagrams. I cannot fully customize the diagram or import/export it to the file size I need. But the paid plans are really good. I am able to do everything I wasn’t able to accomplish using the free version. But I wish they also offer a native iPad Creately App which can be used to create new diagrams on the go.

What specific problems in your company were solved by this product?

I am able to create detailed visuals including simple presentations, marketing diagrams, organization charts, and business process flowcharts using this tool. It is my go-to tool for diagramming and mapping and the likes.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Management Consulting

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.