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User review of Creately

A Happy User!

- by Horace

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

It is very easy to use. Exporting files is a breeze. Also, there are many pre-made templates available. They are very helpful especially whenever I have to rush a diagram. Above all, I am able to present information to the people in my organization effectively. Most people learn better when there’s a visual aid.

What aspects are problematic or could work better?

It would be great if they provide more color options and templates.

What specific problems in your company were solved by this product?

I used this tool in creating SOP flow charts, customer engagement models, and IT solutions. Information and processes are easier to understand when in a diagram, which is perhaps why the approval process has become faster than before.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.