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User review of CRM Creatio

Best support for the sales process

- by Bria

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The app is user-friendly, customizable, and extensive. Our organization's sales department just recently switch to an automated business process and we are glad it's with Creatio because employees can easily adapt it in their daily routine and the app can be customizable depending on our company's needs. I am also glad to know that Creatio's marketplace has plenty of applications to integrate with which would help in expanding our automation processes in the future. Customer service has been also helpful in understanding how to customize the app. I am looking forward to our long-term relationship with Creatio.

What aspects are problematic or could work better?

I hope we can have more options for managing our contacts on the phone because our sales team usually use mobile than PCs.

What specific problems in your company were solved by this product?

Data management, target marketing, sales process.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.