Easy to use, innovative

What are the best aspects of this product?

First of all, I love how it is so easy to use! I can never get lost while using the app. And second, it is an innovative tool that caters and improves my CRM needs--it creates a personalized setting for me and my clients, and the marketing tools it offers increased our performance. I am thankful I am using this application.

What aspects are problematic or could work better?

I am unsatisfied with the mobile app and the time it takes for me to do my work while using it. I am also unsatisfied with their reporting function. I want the option to view comprehensive details about my customers, not just their basic information.

What specific problems in your company were solved by this product?

Overall the app is an excellent tool for managing my CRM needs. Upon shifting to the app, customers have been more satisfied with our personalized interaction. Managing customer data has been relatively easier, too.

Are you a current user of this product?

Yes