What are the best aspects of this product?
It has come at a time when need it. It is highly customizable with light features to help get started with ease. Such features are not easy to find in similar tool in the market. When it comes to training, we have received that and more from their customer support team. They have been of great help where our users are able to understand how features in the tool work over time. With the improved features after every upgrade, we are able to adopt this tool and entrust it with our projects in full. They add new features in their upgrades depending on the issues we raise to them. This works best in our favor.
What aspects are problematic or could work better?
We only have one problem with this tool, which might be on us anyway bearing in mind that the sole purpose of the tool is not about that. We want the developers of Crelate to include business development functionality. We do a lot of that and it would be better if they added such a feature to help us with our processes. We have made this issue known to them and they have promised to add it. Once this takes effect we will be able to smoothly utilize the product in our business environment smoothly. However, we are not worried much about that as the business development processes are not robust. It is thus possible to work around them with ease.
What specific problems in your company were solved by this product?
It is simple system which means the features are easy to learn. Before Crelate, we had a robust system which was not easy to get around it. Then we had to switch to the use of Google Spreadsheets as the previous system did not allow our employees to collaborate on the same platform for the projects we undertook. With Crelate, it has come to solve all those problems, as users can access all the information about candidates on the same platform. It has allowed us to create a database on which we can search for a candidate on the same database for the qualities we are looking for.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
What is your industry?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year