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User review of CREST ERP

Good ERP with User Friendly UI with Great Functionality

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

User-Friendly, Best SCM Suite along with Finance

What aspects are problematic or could work better?

More Analytics to be incorporated

What features/services would you like to see in future versions of this product?

Mobile App

What specific problems in your company were solved by this product?

Finance Books Reconciliation, CRM

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Tally, Ramco

Why did you decide to change it?

Lots of issues

Are you satisfied with the change?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

$20000

What is your total annual cost for using this product?

$2000

Did you get any discount for this product? How much?

$6000

FEATURE DETAILS

Accounting

Accrual-Based Costs
5
amazing
Analytic Accounting
4
very good
Bank Reconciliation
4
very good
Billing & Invoicing
5
amazing
Budgeting & Forecasting
3
ok
Tax Preparation
4
very good

Business Intelligence

Custom Dashboards
3
ok
Custom Reports
5
amazing
Predictive Analytics
3
ok
Role-Based Dashboards
4
very good
Scorecards
4
very good

Human Resources

Benefits
5
amazing
Employee Self-Service
5
amazing
Leave Management
5
amazing
Performance Review
3
ok
Recruiting
4
very good
Time & Attendance
4
very good
Training
3
ok

Inventory

Inventory Forecasting
5
amazing
Multi-Location
5
amazing
Reorder Triggers
5
amazing
Tagging
5
amazing

Supply Chain

Demand Forecasting
5
amazing
Inspection of Goods
5
amazing
Order to Cash
5
amazing
Product Configurator
5
amazing
Request for Proposal
5
amazing
Supplier Self-Service
5
amazing

Maintenance

Capital Projects
5
amazing
CMMS
3
ok
Fixed Assets
5
amazing

Manufacturing

CAD Interface
3
ok
Quality Management
3
ok
Sampling
3
ok

Project Management

Agile
4
very good
Gantt Charts
3
ok
Issue Tracking
3
ok
Resource Management
4
very good

CRM

Contact Management
4
very good
Estimating & Quoting
4
very good
Help Desk
4
very good
Knowledge Base
3
ok
Sales Force Automation
5
amazing

eCommerce

Custom Design
5
amazing
Custom Pricing
5
amazing
Customer Reviews
5
amazing
Shopping Cart
5
amazing

Sales and Marketing

A/B Testing
3
ok
Commissions
4
very good
Email/SMS Marketing
4
very good
Lead Management
5
amazing
Marketing Automation
4
very good
Web Analytics
4
very good