Its “copy follwer” happens to be an excellent feature for creating a target audience.

What are the best aspects of this product?

Its cop follower feature lets you target your competitors' followers. If they have something to like with X and you're providing something somewhat similar to X, then trailing their followers through an automated response (if they follow you in return) can lead to effective call to actions. I'm using a macro program (autokey mouser) in automating clicks. I'm no longer resorting to pressing "follow" a hundred times.

What aspects are problematic or could work better?

Twitter can be a big pain. If you wind up following a lot of people, restrictions against you will then be made. Practically, you'll want to make b locks of a hundred or so. This will prevent such action from happening.

What specific problems in your company were solved by this product?

Seeking out a target audience with a certain interest. Ensuring a majority of them follow you. Over the course of the period, it does a great job. I was able to take accounts from 100 or so followers to a couple thousands in a week.

Are you a current user of this product?

Yes