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User review
of CS-Cart Multi-Vendor
100% eCommerce Business – Great Products Using CS Cart for Over 10 Years
-
by Cody Janson
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
For a very small business owner I don't have the resources to have an IT staff member. CS-Cart provides me the confidence and ability to manage my own website with my modifications/updates looking like paid professional work.
What aspects are problematic or could work better?
Phone support is about the only item that I believe could be improved. They make great products at an affordable price for small business owners like me.
What features/services would you like to see in future versions of this product?
Better on-page modification ability.
What specific problems in your company were solved by this product?
Too many to count, these guys are the best.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Consumer Goods
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Go Daddy storefront
Why did you decide to change it?
Recommendation from a professional
Are you satisfied with the change?
Absolutely, it provides my customers confidence they are buying from an established eCommerce company
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
PRICING & COSTS
What was the cost of implementing this product?
$2,000 upfront website update after implementing the product but then just $160/yr
What is your total annual cost for using this product?
$160
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Setup and Support
Web-Based Administration amazing
5
Sell Products, Services, or Files (Digital Goods) amazing
5
Sub-User Accounts amazing
5
Web Development Software Compatibility amazing
5
Payment Processing
Credit Card amazing
5
Online Banking ok
3
Security Codes very good
4
Control Declined Payments very good
4
Order Management
Abandoned/Live Carts amazing
5
APIs/Integrations very good
4
Print Order amazing
5
Real Time Inventory amazing
5
Shipping Management
Custom Shipping Rates very good
4
Sales and Reporting
Upselling very good
4
Sales Reports amazing
5
Order Tracking very good
4
Customer Management
Custom Autoresponders amazing
5
Customer Log-Ins very good
4
Other Features
Discounts amazing
5
Product Management amazing
5
Digital Goods Management amazing
5
Appearance and Layout amazing
5
