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User review of CS-Cart Multi-Vendor

100% eCommerce Business – Great Products Using CS Cart for Over 10 Years

- by Cody Janson

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

For a very small business owner I don't have the resources to have an IT staff member. CS-Cart provides me the confidence and ability to manage my own website with my modifications/updates looking like paid professional work.

What aspects are problematic or could work better?

Phone support is about the only item that I believe could be improved. They make great products at an affordable price for small business owners like me.

What features/services would you like to see in future versions of this product?

Better on-page modification ability.

What specific problems in your company were solved by this product?

Too many to count, these guys are the best.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Consumer Goods

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Go Daddy storefront

Why did you decide to change it?

Recommendation from a professional

Are you satisfied with the change?

Absolutely, it provides my customers confidence they are buying from an established eCommerce company

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

$2,000 upfront website update after implementing the product but then just $160/yr

What is your total annual cost for using this product?

$160

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Setup and Support

Web-Based Administration
5
amazing
Sell Products, Services, or Files (Digital Goods)
5
amazing
Sub-User Accounts
5
amazing
Web Development Software Compatibility
5
amazing

Payment Processing

Credit Card
5
amazing
Online Banking
3
ok
Security Codes
4
very good
Control Declined Payments
4
very good

Order Management

Abandoned/Live Carts
5
amazing
APIs/Integrations
4
very good
Print Order
5
amazing
Real Time Inventory
5
amazing

Shipping Management

Custom Shipping Rates
4
very good

Sales and Reporting

Upselling
4
very good
Sales Reports
5
amazing
Order Tracking
4
very good

Customer Management

Custom Autoresponders
5
amazing
Customer Log-Ins
4
very good

Other Features

Discounts
5
amazing
Product Management
5
amazing
Digital Goods Management
5
amazing
Appearance and Layout
5
amazing