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User review of CS-Cart Multi-Vendor

Advanced multi vendor solution

- by Tomasz Kretek

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

A lot of addons available, quite a lot of options built in. Very flexible.

What aspects are problematic or could work better?

Old technology, and sometimes very tricky to understand (reports for example).

What features/services would you like to see in future versions of this product?

easier and deeper integrations with other services (mailchimp, google)

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Consumer Goods

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

quite high

What is your total annual cost for using this product?

not very high

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Setup and Support

Web-Based Administration
4
very good
Sell Products, Services, or Files (Digital Goods)
4
very good
Sub-User Accounts
5
amazing
Web Development Software Compatibility
4
very good

Payment Processing

Credit Card
3
ok
Online Banking
3
ok
Control Declined Payments
3
ok

Order Management

Abandoned/Live Carts
3
ok
APIs/Integrations
4
very good
Remote Order Notifications
3
ok
Print Order
4
very good
Real Time Inventory
3
ok

Shipping Management

Custom Shipping Rates
4
very good

Sales and Reporting

Upselling
3
ok
Sales Reports
1
very poor
Lead Information
3
ok
Order Tracking
3
ok

Customer Management

Customer Log-Ins
4
very good

Other Features

Gift Certificates
4
very good
Discounts
4
very good
Product Management
4
very good
Digital Goods Management
4
very good
Appearance and Layout
4
very good