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User review of CS-Cart Multi-Vendor

CS-Cart Multivendor is an easy to use and not expansive Marketplace-Platform that sells

- by Günter Windler

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

If you are fast with typing you can start to sell products with CS-Cart Multivendor 4-5 hours after downloading the product ... that's fantastic!!!

It's very simple to handle multiple vendors:

- You can add different comission rates to different vendors

- You can have different shipping methods for different vendors and many more

The software comes with many add-ons, so you don't have to ask a coding expert to make new functions ... perhaps an add-on already exists.

And if you need some support ... it's amazing and not too expensive

What aspects are problematic or could work better?

To set the shipping methods correct is not very easy for some of my vendors ... so they often need help. But that's the only point where we think it could work better

What features/services would you like to see in future versions of this product?

1. More statistics ... that would help

2. Easier shipping methods ... that would help, too

... more I don't know at the moment

What specific problems in your company were solved by this product?

We want to sell more as before ... this problem is solved ... ;)

But I think we can do better in the future.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Apparel & Fashion

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Magento

Why did you decide to change it?

Magento wasn't that easy to code by myself and external help became too expensive

Are you satisfied with the change?

Yes, I am definitely satisfied with my change to CS-Cart.

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

Initial 4800$. For some more individual add-ons about 10.000$. So alltogether about 15.000$

What is your total annual cost for using this product?

Fix costs: CS-Cart Multivendor itself has no fix costs. My only costs are for AWS-Cloud-Hosting (1500$ per Year) and for Google Mail (40$ per Year). Alltogether: 1540$

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

I now get an discount for additional coding ... it's about 40%

FEATURE DETAILS

Setup and Support

Web-Based Administration
3
ok
Sell Products, Services, or Files (Digital Goods)
5
amazing
Sub-User Accounts
5
amazing
Web Development Software Compatibility
4
very good

Payment Processing

Credit Card
5
amazing
Online Banking
5
amazing
Recurring Billing
5
amazing
Security Codes
5
amazing
Control Declined Payments
5
amazing

Order Management

Abandoned/Live Carts
4
very good
APIs/Integrations
4
very good
Remote Order Notifications
5
amazing
Print Order
4
very good
Shipping Labels
4
very good
Real Time Inventory
5
amazing

Shipping Management

Real Time Shipping Rates
5
amazing
Custom Shipping Rates
4
very good

Sales and Reporting

Upselling
4
very good
Sales Reports
3
ok
Lead Information
3
ok
Order Tracking
4
very good

Customer Management

Custom Autoresponders
4
very good
Customer Log-Ins
5
amazing

Other Features

Gift Certificates
5
amazing
Discounts
3
ok
Product Management
5
amazing
Digital Goods Management
5
amazing
Appearance and Layout
5
amazing