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User review
of CS-Cart Multi-Vendor
CS Cart Review from Online Sales Manager
-
by Steve Susten
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Simplicity in making complex website design changes.
What aspects are problematic or could work better?
An easier Undo button when you make a change you don't want to save. The cancel button still makes the change.
What features/services would you like to see in future versions of this product?
A better undo/cancel option for modifications.
What specific problems in your company were solved by this product?
Professional appearance of our ecommerce websites.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Sporting Goods
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Go Daddy hosting and website development
Why did you decide to change it?
It didn't provide a high end website appearance which was much needed for customer sales.
Are you satisfied with the change?
Yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
PRICING & COSTS
What was the cost of implementing this product?
Less than $500
What is your total annual cost for using this product?
$150-200
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
No
FEATURE DETAILS
Setup and Support
Web-Based Administration amazing
5
Sell Products, Services, or Files (Digital Goods) very good
4
Sub-User Accounts amazing
5
Web Development Software Compatibility amazing
5
Payment Processing
Credit Card amazing
5
Online Banking very good
4
Recurring Billing amazing
5
Security Codes amazing
5
Control Declined Payments very good
4
Order Management
Abandoned/Live Carts amazing
5
APIs/Integrations amazing
5
Remote Order Notifications very good
4
Print Order amazing
5
Real Time Inventory amazing
5
Shipping Management
Custom Shipping Rates amazing
5
Sales and Reporting
Upselling amazing
5
Sales Reports amazing
5
Lead Information amazing
5
Order Tracking amazing
5
Customer Management
Custom Autoresponders amazing
5
Customer Log-Ins amazing
5
Other Features
Gift Certificates amazing
5
Discounts amazing
5
Digital Goods Management amazing
5
Appearance and Layout amazing
5
