- Home Shopping Cart Software CS-Cart Multi-Vendor Easy to use and helpful support
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User review
of CS-Cart Multi-Vendor
Easy to use and helpful support
-
by Kerry Dunk
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Allows us to have multiple websites with a simple view of all sites, export orders and be in control of our content.
What aspects are problematic or could work better?
Upgrades have to be done via cpanel and if not that tech savvy then we sometimes struggle. Also have to amend some fields to show ABN on invoices
What features/services would you like to see in future versions of this product?
Would like to see an easier way to upgrade
What specific problems in your company were solved by this product?
We have no monthly fees and can see all orders from all websites on one screen, PayPal refunds also integrate and change the order statuses automatically
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I made the decision to purchase it
How long have you been using this product?
3-5 years
COMPANY DETAILS
What is your company size?
1-10 Employees
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Ozcart
Why did you decide to change it?
Cost
Are you satisfied with the change?
Yes, it was the same software we were used to but without ongoing fees
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
PRICING & COSTS
What was the cost of implementing this product?
From memory around $800
What is your total annual cost for using this product?
$0
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
No discount
FEATURE DETAILS
Setup and Support
Web-Based Administration ok
3
Sell Products, Services, or Files (Digital Goods) very good
4
Sub-User Accounts ok
3
Web Development Software Compatibility ok
3
Payment Processing
Credit Card very good
4
Online Banking ok
3
Security Codes ok
3
Control Declined Payments ok
3
Order Management
Abandoned/Live Carts ok
3
APIs/Integrations ok
3
Remote Order Notifications amazing
5
Print Order amazing
5
Shipping Management
Custom Shipping Rates ok
3
Customer Management
Custom Autoresponders mediocre
2
Other Features
Gift Certificates ok
3
Discounts very good
4
Appearance and Layout very good
4
