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User review of CS-Cart Multi-Vendor

Nice eCommerce experience

- by Saad Saleh

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

- Easy to administration panel compared to what in market specially the part related to views.
- Organized code base with API catalog, neat documentation which makes development easy.
- Rich community of developers and addons.

What aspects are problematic or could work better?

- Providing more themes on the marketplace.

What features/services would you like to see in future versions of this product?

Adding rich vendor management module.
Adding reporting on vendor level from the admin view.

What specific problems in your company were solved by this product?

applying ecommerce solution at low cost

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Medical Devices

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

3000

What is your total annual cost for using this product?

800

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

$200

FEATURE DETAILS

Setup and Support

Web-Based Administration
3
ok
Sell Products, Services, or Files (Digital Goods)
3
ok
Sub-User Accounts
3
ok
Web Development Software Compatibility
4
very good

Payment Processing

Credit Card
4
very good
Online Banking
4
very good
Recurring Billing
3
ok
Security Codes
3
ok
Control Declined Payments
3
ok

Order Management

Abandoned/Live Carts
3
ok
APIs/Integrations
4
very good
Remote Order Notifications
3
ok
Print Order
4
very good
Shipping Labels
4
very good
Real Time Inventory
3
ok

Shipping Management

Real Time Shipping Rates
4
very good
Custom Shipping Rates
4
very good

Sales and Reporting

Upselling
3
ok
Sales Reports
3
ok
Lead Information
3
ok
Order Tracking
4
very good

Customer Management

Custom Autoresponders
3
ok
Customer Log-Ins
4
very good

Other Features

Gift Certificates
4
very good
Discounts
4
very good
Product Management
4
very good
Digital Goods Management
4
very good
Appearance and Layout
4
very good