User review
of CUKCUK
Excellent POS for restaurant!
-
by Diep Nguyen
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
The system is very smart and easy to use. CUKCUK enables me to have remote controls and real-time checking reports, sales status even I am away.
With many different reports, CUKCUK allows me to compare orders and bills. I can double check on the differences to make sure everything runs smoothly and minimizing the cheating
What aspects are problematic or could work better?
I would like the speed of the system better
What features/services would you like to see in future versions of this product?
I want to connect my brand with our customers tightly. Please give us a tool to make our customer to be loyal so they will come back our restaurant more frequently.
What specific problems in your company were solved by this product?
Time and inventory saving
Minimizing cheating
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Food & Beverages
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
I don't remember exactly
Why did you decide to change it?
The old system did not provide enough reports that we need. We find hard to control our business.
Are you satisfied with the change?
Totally
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to make more accurate forecasts of future sales and inventory needs.
- It minimizes errors in operations.
- It provides greater flexibility with anywhere, anytime access.
PRICING & COSTS
What was the cost of implementing this product?
I don't remember exactly because I bought it 2 years ago
What is your total annual cost for using this product?
I don't remember exactly because I bought it 2 years ago
Did you get any discount for this product? How much?
Yes, I don't remember exactly
FEATURE DETAILS
Stock and inventory very good
4
Reporting and analytics amazing
5
Online/mobile ordering amazing
5
Table reservation amazing
5
Menu management amazing
5
Accounting very good
4
Multi-store management very good
4
Raw material management very good
4
Recipe management very good
4
