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User review of Datadog

Favorite among users

- by Ernest

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

When a tool is this simple, you enjoy it from the very first moment. Me and my colleagues love its user-orientated interface, and the fact that everything is positioned right where it is supposed to be. Set-up was also unexpectedly simple, much alike installing Grafana or StatsD. Our favorite features are on-time alerts, triggered every time metrics start behaving in a specific way. Other important pros to consider are the advanced plugins that fetch CPU, message queues, database metrics, etc. If nothing else, you'll grow to love the tool because it truly saves time.

What aspects are problematic or could work better?

Our server migration to a different host didn't have a glorious ending, as disabling the old server's Datadog agents slipped our minds completely. We had to pay for those few months, together with the price of the new agents, and the company didn't really consider helping us out. Therefore, if you're using the cloud version and have doubts on hosting and short-time instances, ask until everything becomes clear. Otherwise, you can end up paying a fortune for nothing. Beware that a host can only use 100 metrics, and every additional application he is running means additional expense (this one is a bit tricky, we are using more metrics than we're supposed to, but the price hasn't changed so far).

What specific problems in your company were solved by this product?

Datadog was a significant improvement in our Grafana/StatsD environment, since it saved us plenty of time.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.