What are the best aspects of this product?
To start with, I like the flexibility of the monitor, it is integrated with more than 100 services, which theoretically means you can track everything! Checks the health of the server, and enables creation of personalized dashboards where you mix all sorts of data without confusing the program. I also like the custom tracking stats, since there are new generation's APIs where you build the desired gauges and stats to measure even uncommon matrics. Futuristic, ain't it?
What aspects are problematic or could work better?
The learning curve is demanding, especially to those who wish to master every matric, service, or measurement process. Be careful what you wish for, it is an unexplored ocean what you're diving in! In technical terms, I'd mention few bugs and scratches I picked up on the go, my research has not been that intense to discover serious cons. Let's say that some alerts are not functional, and integration with some important services is too simple and trivial. Finally, if you don't know what you're about to do with it, don't take it. It requires a plan.
What specific problems in your company were solved by this product?
I'm using it to monitor more than 10 servers, and you wouldn't believe how fast and impeccable the experience is! This is one of those investments I'll never regret, and I'm reminded of it every morning by my three amazing custom dashboards.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
More than 100 Employees
What is your industry?
Marketing and Advertising
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
Less than 1 year
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