Complete Failure and No Refund

What are the best aspects of this product?

After 18 months and more than $9000, the team at Deskera was UN-ABLE to make their system work for our simple little company. They were not even able to integrate the merchant account application as they promised.

What aspects are problematic or could work better?

We were charged about $6k for the set up of the system (which took twice as long as promised) and then charged the monthly user fee … when we were not even able to use the system.

What features/services would you like to see in future versions of this product?

Multiple conferences, emails and letters have not gotten us any closer to a functional system or a refund.

What specific problems in your company were solved by this product?

NONE! We feel miss-lead, cheated and robbed. We have lost a year and a half and more than $9000. Don’t let this happen to you.

Are you a current user of this product?

No