- Home ERP Software Deskera ERP Not what we wanted, poor communication experience with Deskera
- Why is FinancesOnline free
User review
of Deskera ERP
Not what we wanted, poor communication experience with Deskera
-
by Russ Porter
USER SATISFACTION
RECOMMENDATION Never
1 out of 7
COST EFFICENCY Awful
1out of 7
OVERALL IMPRESSION mediocre
2out of 5
EASE OF USE very poor
1out of 5
CUSTOMER SUPPORT very poor
1out of 5
PROS & CONS
What are the best aspects of this product?
They were very supportive before we paid for the system.
What aspects are problematic or could work better?
They promised it would work with manufacturing, but it did not
What features/services would you like to see in future versions of this product?
one that would enable the system to report and interact with our production analytics so we can track our production and provide cost analysis
What specific problems in your company were solved by this product?
none.. which is why we have been trying to get a refund, which they promised and now will not contact us, no returned calls or emails.. very disappointing.
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
11-50 Employees
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Navision
Why did you decide to change it?
last year
Are you satisfied with the change?
not at all, we are not using Deskera
How did your company implement this product?
in the cloud
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
