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Docebo Review

Docebo
Our score: 9.4 User satisfaction: 100%

What is Docebo?

Docebo is among the world’s leading SaaS e-learning solutions providers and the most comprehensive applications for training management. It received our Supreme Software Award.

Available for global users in more than 30 languages, Docebo delivers a mobile-ready, off-the-shelf and fully integrated system that is really scalable. Some of the world’s most respected companies choose Docebo to attain operational productivity.

It provides an easy to use, one-page Web App to manage, deliver and track E-learning activities. The solution allows organizations of all sizes to use a affordable and features-rich tablet-ready Learning Management System. At present, Docebo supervises over 300,000 users in distance learning projects.

You can also read our detailed review of Docebo where we thoroughly discuss its strenghts, weaknesses and benefits it can bring to your company.

Overview of Docebo Benefits

Docebo is a Cloud E-Learning solutions provider that is revolutionizing the online training market with its Software as a Service (SaaS) Learning Management System (LMS). Regarded as the most comprehensive solution for training management, Docebo is designed as a cloud-based platform to provide e-learning services and delivered in SaaS as an ecosystem of features and modules that can be adapted to any requirement.

A feature-rich and highly secure online-only solution, Docebo supports all forms of learning including blended, social and mobile learning initiatives.

Other Docebo pros and cons include the fact that their system is  easy-to-use, manage, deliver and track e-learning activities. With Docebo you can easily upload and share your training materials like PPT, PDF, SCORM, Tin Can and Video files. Unleash your training potentials, make it agile and with no boundaries. Docebo supports you anytime, anywhere, for your mobile training sessions.

The application’s course tracking features, combined with a rich offer of default and custom reports, enable you to easily monitor and track the training performance of your workforce.

Modern, neat user experience

Carefully designed for ease of use and fast adoption, Docebo UIX can make your learning portal shine.

Modularity

Docebo LMS has been designed to seamlessly scale as customers’ e-learning projects evolve and needs change to meet with increasingly challenging business pressures. Extending Docebo LMS functionality is as easy as installing an app in your mobile phone. What’s more, Docebo provides a straightforward way to integrate with enterprise systems (such as a CRM).

Continuous innovation

Docebo is designed for extensibility with continuous flow of new functionalities that can be turned on at any time as needs arise. This way, the value of customers’ investment in Docebo continuously increases over time.

Free Trial

Customers can evaluate Docebo in a matter of minutes. Beyond a mere product trial, the vendor will assist your evaluation efforts and provide 24/7 access to their Learning and Support team, since day one of your trial. You can learn more about Docebo pricing in our review here.

Extended Enterprise

While most LMSs are focused on internal employees training, Docebo can be extended to reach out to customers, partners, prospects, and resellers.

Flexible pricing model

With Docebo, you only pay for those users who are active within a given billing period. Visit the pricing section on the product website to learn more. Docebo offers a variety of services at a competitive price.

Overview of Docebo Features

  • Courses catalog
  • Certifications and re-training
  • White label
  • Enrollment rules
  • ILT-Classroom
  • Learning plan
  • MOOC builder
  • External training
  • Audit trail
  • Automation
  • Blog
  • Coaching
  • Labels
  • Custom domain
  • Custom domain https
  • e-commerce
  • Extended enterprise (multiple domain)
  • Gamification
  • Notification
  • Power users
  • Subscription codes

What Problems Will Docebo Solve?

1. Internal training and enablement: Onboarding and fast ramp to productivity are essential to meet every company objective, and that is even more true for-past paced, hi-tech companies that are rapidly growing. On the other hand, engaging employees greatly reduces voluntary turnover.

Docebo provides the spectrum of functionality and the learning experience required to engage, train, and develop the top talents in the organizations through a blend of learning modalities including online courses, live and virtual instructor-led training classes, experiential and social learning. Docebo makes it easy for learners to get what they need, when they need it in a central location. Assess learning programs’ ROI by tracking course completion and user engagement metrics, and creating and running advanced custom reports. Moreover, Docebo’s gamification engages users with badges, awards, leaderboards, and contests.

2. Extended enterprise enablement: Channel distribution partners, resellers, dealers, franchises, members, customers and end-users of your products and services are all part of your enterprise. Top-performing companies are investing on and reaching out to extended audiences, delivering a measurable impact through external training.

Docebo supports the extended enterprise enablement needs with a comprehensive set of functionalities including:

  • Multiple portals and URLs – Enable multiple organizations in different nodes, and assign different secured URLs, based on your preferred domain.
  • Multiple administration – Create a network of administrators and sub-administrators that can manage different nodes independently.
  • Multiple Authentication – Allow your extended enterprise to access the system via multiple authentication modalities, whether it is via manual login or SAML, OKTA, or ADFS.
  • White labeling – Enable your organization’s teams and partners to use distinctive and templated branding policies, including white-labeling for each of your clients. Every portal can have its own brand identity and look and feel.
  • CRM Integration (Salesforce) – Integrating sales and training workflows and data proves the effectiveness of training and the impact on the business. Prospects learning, channel certification, and sales staff learning are just a few of the opportunities that the Salesforce and DoceboLMS integration offers.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

Docebo Position In Our Categories

Because companies have their own business-related wants, it is wise that they steer clear of going for an all-in-one, ideal software solution. Regardless, it is futile to try to pinpoint such an app even among recognizable software products. The right step to do can be to note down the various critical factors that entail analysis like major features, pricing, skill competence of staff, business size, etc. Next, you should follow through the research to a full extent. Go over these Docebo evaluations and look into each of the software systems in your shortlist in detail. Such detailed product investigation ensure you stay away from ill-fitting software solutions and pay for the system which offers all the benefits your company requires.

Position of Docebo in our main categories:

TOP 3

Docebo is one of the top 3 Learning Management System - LMS products

Docebo is also listed in the following subcategories:

Enterprises have diverse wants and requirements and no software platform can be just right in such a scenario. It is futile to try to find an ideal off-the-shelf software app that fulfills all your business requirements. The smart thing to do would be to adapt the application for your specific wants, staff member skill levels, budget, and other aspects. For these reasons, do not hasten and invest in well-publicized popular applications. Though these may be widely used, they may not be the best fit for your specific requirements. Do your groundwork, investigate each short-listed platform in detail, read a few Docebo Learning Management System - LMS reviews, speak to the vendor for explanations, and finally select the app that offers what you want.

How Much Does Docebo Cost?

Docebo Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Docebo offers a 14-day free trial plan that allows you to test all the key features of the app.

Docebo pricing plans are scalable to accommodate the learning needs of enterprise-level companies. The “Growth” plan is ideal to launch e-learning projects up to 300 users. The “Enterprise” plan is designed for larger organizations that need an advanced solution, and includes regional cloud hosting, SSO, top-industry SLA, and superior onboarding and implementation support.

Docebo’s pricing information is only available upon a quote request. Contacting the vendor for a custom quote is required.

User Satisfaction

Positive Social Media Mentions 77
Negative Social Media Mentions 0

We realize that when you make a decision to buy Learning Management System - LMS it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Docebo reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Docebo. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Swedish

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular Docebo Alternatives

Top Competitors To Docebo By Price

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Docebo Comparisons

Docebo user reviews

Easy to set up

Read full review >
Joann
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.09.2019 Company Size: 11-50 Employees Industry: E-learning

It’s an LMS with a lot more to offer.

Read full review >
Traci
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.09.2019 Company Size: 11-50 Employees Industry: Internet

Flexible and modern LMS

Read full review >
Pauline
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.09.2019 Company Size: 11-50 Employees Industry: Internet

One of the best things that the world can offer.

Read full review >
Kristi
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.10.2018 Company Size: More than 100 Employees Industry: Higher Education

A fantastic cloud-based learning management system.

Read full review >
Tami
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.09.2018 Company Size: More than 100 Employees Industry: Not available

What are Docebo pricing details?

Docebo Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Docebo offers a 14-day free trial plan that allows you to test all the key features of the app.

Docebo pricing plans are scalable to accommodate the learning needs of enterprise-level companies. The “Growth” plan is ideal to launch e-learning projects up to 300 users. The “Enterprise” plan is designed for larger organizations that need an advanced solution, and includes regional cloud hosting, SSO, top-industry SLA, and superior onboarding and implementation support.

Docebo’s pricing information is only available upon a quote request. Contacting the vendor for a custom quote is required.

What integrations are available for Docebo?

  • Gamification App
  • SalesForce
  • Blog App
  • Enterprise Cloud Solution
  • ILT-Classroom
  • Twitter
  • Facebook
  • LinkedIn
  • Google Apps
  • E-Commerce
  • WordPress
  • Google Analytics
  • Custom Domain
  • Vivocha
  • Big Blue Button
  • Adobe Connect
  • Cisco WebEx
  • GoToMeeting
  • OnSync
  • TeleSkill
  • Joomla! 2.5
  • Joomla! 3.X
  • White label
  • Drupal
  • Salesforce CRM
  • Optimizely
  • Zendesk
  • Shopify
  • Stripe
  • LDAP
  • OKTA
  • SAML 2.0/ADFS
  • Adobe Connect
  • BigBlueButton
  • GoToTraining
  • GoToWebinar
  • SkyMeeting
  • OnSync
  • WebEx
  • Elucidat
  • Gmail

Docebo average rating:

Average score
5/5 (7 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

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ADD A REVIEW

The most favorable review

Joann

PROS: The outstanding feature of this app is that it has diverse modular features. It is very easy to setup, deploy and use. It is available in more than 30 languages and is easy to translate. It is also very flexible to publish and deliver a variety of learning contents. The support team have excellent technical support. More so, the product os regularly evolves without becoming complex or hard to use.

CONS: The only disadvantage is that the pricing may be too high for some markets and should be lower for middle projects.

Reviewed 5 months ago

Read full review >

The least favorable review

Pauline

PROS: Docebo is a very flexible application. It features unique UI, course content import features and user administration. Its integrated app store makes it unique compared to other LMS. The ability to add a HR portal or a portal for recruitment and other features increases its functionality to be more than a basic learning management software in its kind. You have options of using the basic setup in the SaaS model then upgrade to the Enterprise version if you want. The pricing model of the active users is also fair.

CONS: When working on our project the the UI was changed significantly that we had to rewrite parts of our custom manual.

Reviewed 6 months ago

Read full review >

More reviews from 7 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Easy to set up

Read full review >
Joann
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.09.2019 Company Size: 11-50 Employees Industry: E-learning

PROS: The outstanding feature of this app is that it has diverse modular features. It is very easy to setup, deploy and use. It is available in more than 30 languages and is easy to translate. It is also very flexible to publish and deliver a variety of learning contents. The support team have excellent technical support. More so, the product os regularly evolves without becoming complex or hard to use.

CONS: The only disadvantage is that the pricing may be too high for some markets and should be lower for middle projects.

What do you think about this review? Great Poor

It’s an LMS with a lot more to offer.

Read full review >
Traci
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.09.2019 Company Size: 11-50 Employees Industry: Internet

PROS: I find it to be highly flexible. I like its user interface, import functionality, and user administration. Its built-in app stores makes it one of the most unique tools out there. It does more than just an LMS. it can used as an HR portal or as an add-on portal for recruitment.

CONS: When we were doing our project, the UI had changed dramatically. So, we had to resort to rewriting different parts of our custom manual. Good news is, its regular updates has proven that the system itself is breathing. The fact that it's being used by an increasing number of professionals makes it a great thing to own.

What do you think about this review? Great Poor

Flexible and modern LMS

Read full review >
Pauline
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.09.2019 Company Size: 11-50 Employees Industry: Internet

PROS: Docebo is a very flexible application. It features unique UI, course content import features and user administration. Its integrated app store makes it unique compared to other LMS. The ability to add a HR portal or a portal for recruitment and other features increases its functionality to be more than a basic learning management software in its kind. You have options of using the basic setup in the SaaS model then upgrade to the Enterprise version if you want. The pricing model of the active users is also fair.

CONS: When working on our project the the UI was changed significantly that we had to rewrite parts of our custom manual.

What do you think about this review? Great Poor

One of the best things that the world can offer.

Read full review >
Kristi
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.10.2018 Company Size: More than 100 Employees Industry: Higher Education

PROS: We love how modern its UX is. It's not as clunky or ugly as the others out there. Reporting with it is simply amazing. Since it's a SAAS, its functionalities are constantly being included all the time free of charge. Docebo is constantly updated with any new learning trends and factors that go into feature development.

CONS: I like using it so much. There's nothing much to hate with it. It has everything that we need for an LMS. If there's anything else that I dislike, then it would make sense to mention them here. So far, it has everything that we want. A perfect modern LMS for us!

What do you think about this review? Great Poor

A fantastic cloud-based learning management system.

Read full review >
Tami
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.09.2018 Company Size: More than 100 Employees Industry: Not available

PROS: I love the pricing of its current model. Even its its free trial version makes a lot of sense. Translating it is simple to do. It gets me updated with the latest trend developments in the market. I love everything that this tool has to offer.

CONS: One thing that I dislike when I'm using this tool: its technical documentation. What's ironic with this is that its documentation doesn't exactly match that of what's happening in real life. For a cloud-based learning management, it's really great to have.

What do you think about this review? Great Poor

A price-friendly product with a lot of good features.

Read full review >
Brian
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 02.05.2018 Company Size: More than 100 Employees Industry: Not available

PROS: I love the fact that this product is so affordable. It does things so well for its ultra-low price tag. I've been using other tools back in the day who try to claim to doing the same thing as Docebo. Sadly, most of them aren't as robust and as affordable as this tool.

CONS: The steps involved in the implementation of this tool is a bit difficult to comprehend. I wish there was a better way to get around this. For now, I wish they can find a way to deal with this because folks like me are having a hard time deploying Docebo.

What do you think about this review? Great Poor

An LMS review.

Read full review >
Luis
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.04.2018 Company Size: 11-50 Employees Industry: E-Learning

PROS: It comes with plenty of modular functionality. Enabling it is simple. The same goes for deployment. It has over 30 languages. It can easily be translated and adjusted. Simple to utilize. Friendly user interface. Publishing is flexible and it can deliver different kinds of learning content.

CONS: The only downside with it is its pricing. For mid-sized projects, it should be priced reasonably. Maybe a bit lower perhaps? The price tag is in US dollars. For some markets, this could be a financial barrier since not everyone is capable of everything in that currency.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.
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