What are the best aspects of this product?
I prefer sending our clients links rather than attachments because the truth is most people don’t even open it. After all, it's such a hassle for them to do it. With links, I am assured that they would be able to read my material as soon as they click it, and I get to close a deal as soon as we are done with the discussion and presentation. We also send links for our performance metrics to ensure that all employees are aware of our running performance and updates.
What aspects are problematic or could work better?
I am not sure if there is an option to remove the platform's official logo that all of our documents would have the same look and format, making it more presentable to our clients. Also, DocSend has limited features because the only thing that we can share is purely text documents and photo compilations. I'd like to share some video product demonstrations and learning tutorials, but I could not do it.
What specific problems in your company were solved by this product?
There is a bigger chance for our recipients to notice and open our emails because we do not flood them with large files and attachments. Links are more favorable to most people because all they have to do is click it, and they would be able to view the content right away. Instead of using Google docs, excel sheets, and massive pdf files, we created links instead. It's a good thing that people were receptive to this change, and it made the sharing of information a lot easier than the old method.
Are you a current user of this product?
No
What is your company size?
More than 100 Employees
What is your industry?
N/A
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