User-friendly and very rich in features and functionality.

What are the best aspects of this product?

The ins and outs of DocSend are not so difficult to learn. It's a very user-friendly system that allows you to share all types of documents via emails. Plus, it comes with built-in analytics that's easy for any user to interpret.

What aspects are problematic or could work better?

I’ve been using it to share docs of all formats with my clients. However, when you send an excel file, it would require the receiver to download it, which takes up space and takes time to open.

What specific problems in your company were solved by this product?

DocSend gives users like me more visibility on the status of the documents that have been sent. This is especially essential if you are sending top-secret files to others. You can track who those people viewed it and what other things they have done to the document.

Are you a current user of this product?

Yes