What are the best aspects of this product?
I consider DocSend a wise investment for my business because it has given us beneficial results that I am proud of. We were able to organize and keep all of our files in shared storage accessible to employees from a different department. DocSend has helped us convert many documents into links used to market our products and services. The links are shared with our clients making it easier for them to make a buying decision.
What aspects are problematic or could work better?
There is nothing, in particular, I don’t like about DocSend. The truth is that it has been a beneficial platform that helped us in growing our business and enhancing our sales, especially during this pandemic. However, I do not advise my employees to add hyperlinks because it creates confusion for the receiving end. The link itself from DocSend will suffice.
What specific problems in your company were solved by this product?
DocSend was able to help us in cleaning our files and making sure that each one of them is updated. We got rid of duplicate, old and corrupt documents to save some space on our hard drives. I’ve gathered all department heads and asked them to organize and clean up unnecessary files within two weeks as part of our process improvement plan. I can say that there were drastic changes, and the after-effects were mostly positive. Employees work faster because it's easier to source out documents and share them through DocSend.
Are you a current user of this product?
Yes
What is your company size?
11-50 Employees
What is your industry?
N/A
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