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User review of Docsketch

User friendly & fast – EASY!!

- by Ali Sugars

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

This product is so user friendly it may seem TOO easy! For someone like me, who is slightly tech-challenged, I was able to navigate this site very easily and send of my first few documents.
I love that it clearly shows the state of the document and the actions that are still required & who needs to take them. It's all right there in front of my face.

What aspects are problematic or could work better?

I did have some difficulty adding in a photo of my signature, which I would prefer to use rather than a generic font.

What features/services would you like to see in future versions of this product?

Not sure yet but I will be sure to let you know.

What specific problems in your company were solved by this product?

Ease of use for signing legal documents, it goes easily to their inbox & a copy of it is held in the cloud too. It helps with business credibility & professionalism, even for a small "on woman show' business.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Trial/Demo only

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Professional Training & Coaching

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Docusign

Why did you decide to change it?

Cheaper

Are you satisfied with the change?

So far yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What is your total annual cost for using this product?

unsure

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Signature Process

Document Signing
3
ok
Reminders and Expirations
4
very good
Sign-in Process
4
very good
Signature Workflow
4
very good
Mass Signatures
4
very good
Reporting
4
very good
Signature Document Creation
4
very good

Scalability and Security

Regulatory Compliance
4
very good
Signature History and Audit
4
very good

Sending Process

Address Book
4
very good
Bulk Signing
4
very good
Instant Document Preview
4
very good

Supported Signature Types

Handwritten Mouse Signature
1
very poor
Standard Scripted (Typed) Signature
3
ok
Stored Signature Image
2
mediocre

Document Management

Administrator Access Privileges
4
very good
Bounced Email Notifications
4
very good
Document Signing Notifications
4
very good
Document Viewing Notifications
4
very good

Document Templates

Check Boxes
4
very good
Date Fields
4
very good
Initials Boxes
4
very good
Multiple Signer Roles
4
very good