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DoorLoop Review

DoorLoop
Our score: 9.2 User satisfaction: 97%

What is DoorLoop?

DoorLoop is a property management software suite built for property managers, property management companies, owners, landlords, investors, and tenants. It is both prized for its ease of use and customizability. The award-winning platform is so flexible that it can be used by anyone who is managing just one property or a huge company managing thousands of units in over 100 countries worldwide.

In fact, you can manage all sorts of properties, including different types of residential properties, commercial properties, student housing, mobile homes, affordable and workforce housing, and even community associations like homeowner’s associations. Another great thing about DoorLoop, as a company, is that it is global. So, the platform does not only support any type of property imaginable but also provides support to any global location and in every currency.

Furthermore, DoorLoop is a real property management software suite. Meaning, it has comprehensive all-around features for managing properties, tenants, payments, customer relationships, accounting, and marketing. Key features include modules for tenant screening, renter’s insurance, bill tracking, property listing, reporting, maintenance requests, document storage, and so much more. These are all housed in a very intuitive dashboard where you can get to any feature you want with just a few clicks.

You can also further customize DoorLoop to fit your management software stack. This is thanks to its many native integrations and API access. Therefore, you don’t need to throw away your data when adding DoorLoop to your stack. And, if you need help migrating your data, DoorLoop has a data migration team that can help you import your data from any software like Excel into the platform. Popular integrations include those with Zapier, PayPal, Google Drive, Outlook, and Microsoft 365, among thousands of others.

The platform, for now, does not have native applications for iOS and Android devices. However, the web-based interface is mobile-ready. So, it behaves like a full-fledged app on your phone or tablet.

Lastly. the platform offers a seven-day free trial. All you have to do is sign up with your email and you can check out the full range of features for free. After seven days, you will need to provide your credit card details to continue. What’s more, DoorLoop is offered completely free until January 1, 2022. After that date, you can choose between its pricing plans that start for as low as $49.

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Overview of DoorLoop Benefits

Get Started in Minutes

DoorLoop is a very easy-to-use yet powerful project management platform. If you know how to use a mobile phone, you’ll find DoorLoop’s interface as intuitive as the best-designed applications you have. You can access all of its features—from basic to advanced—straight out of its dashboard. Get to all the features in just a few clicks and easily set up your account, properties, and other preferences in a matter of minutes.

Automate Everything

The platform is packed with automation tools for tasks and workflows. Automation is available in virtually all facets of property management, including customer relationship management and vendor management. You can automate processes—from maintenance requests and work orders to bill tracking and reporting. These automations do not only allow you to save time but also to have more accurate records.

One-Stop-Shop: It has everything you need

DoorLoop has a full range of comprehensive features for every aspect of property management. It is a real software suite. Modules cover management areas from CRM and accounting to property management and marketing. Regardless if you are a small property manager or a large corporation, DoorLoop has the right tools to help you manage unlimited properties and with any property combination type. You wouldn’t need any other property management software tool.

Increase Occupancy

The platform’s marketing tools allow you to list your properties online with Trulia and Zillow, among other sites. Moreover, it provides you with tools to help you attract more tenants with a white-labeled website for your listings. DoorLoop also has advanced reporting and analytics features that you can use to make data-driven decisions to drive occupancy up.

Easy Stakeholder Management

DoorLoop is equipped with stakeholder management modules to keep owners, managers, and tenants within the loop. Thanks to its easy-to-use portals, anyone with permission can easily access vital information from finances, essential documents, and even the progress of work orders and maintenance.

Be Secure and Stay Protected

The platform has enterprise-level security. It uses military-grade encryption for both at-rest or in-transit data. It also has a comprehensive activity log module, giving you visibility over each user’s activity history. The platform provides both manual data export capability and an automated backup feature. All data is backed up every five minutes. Lastly, you can always trust that your rent payments are secure. This is because DoorLoop cannot access any bank or credit card information.

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Overview of DoorLoop Features

  • Tenant Screening
  • Electronic Leasing
  • Online Payments
  • Owner Portal
  • Tenant Portal
  • Renter’s Insurance
  • Automatic Late Fees
  • Tasks and Workflows
  • Property Lister
  • Accounting
  • Bank Integration
  • Bank Reconciliation
  • Onboarding and Training
  • Website Portal Integration
  • Custom Reports
  • Bill Tracker
  • Vendor Management
  • Built-In CRM
  • Maintenance Requests
  • Work Orders
  • Document Storage
  • Custom Website
  • 256-bit Military Grade Encryption
  • Enterprise-Level Security
  • Automated Backups
  • GDPR and HIPAA Compliance
  • World-Class Support

What Problems Will DoorLoop Solve?

Problem #1: Property management tools are too specialized and complicated

Solution: With DoorLoops, you will have access to an all-around property management software tool with comprehensive features packed into a very intuitive interface. If you know how to use a mobile phone or a tablet, you will have no problem getting started. All of the features are accessible straight from the dashboard in just a few clicks. It has a comprehensive feature set that covers every aspect of property management, from payments and reporting to property listing and CRM.

Problem #2: There are extra costs to switching applications

Solution: Usually, switching applications will take time and money. This, however, is not true with DoorLoop. The company has a migration team on standby to help you migrate your data from any software to the platform. Also, it has tons of integrations and offers access to its API. In this way, you can connect it to your own software architecture and it will instantly work seamlessly with your tried and tested programs.

Problem #3: Property management solutions are expensive and support can be slow

Solution: DoorLoop gives you more bang for your buck. Its Starter plan only costs $49/month billed annually and it is already packed with features from CRM to Renter’s Insurance. It simply has more features at a lower price. Moreover, it has world-class support to boot. As a global company with teams around the world, you can manage your properties worldwide and get paid in any currency you choose. Moreover, the average response time to any chats, messages, or emails is only 24 minutes, not hours.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

DoorLoop Position In Our Categories

Bearing in mind businesses have particular business wants, it is wise they abstain from paying for an all-encompassing, “perfect” business application. Still, it is almost impossible to discover such a software product even among well-known software systems. The sensible thing to do can be to tabulate the different significant factors that necessitate careful thought including essential features, budget, technical skill levels of staff members, organizational size, etc. Next, you must perform your product research through and through. Read some DoorLoop evaluations and explore each of the software options in your list more closely. Such detailed research guarantees you drop unfit apps and buy the one which includes all the function your business requires to be successful.

Position of DoorLoop in our main categories:

TOP 10

DoorLoop is one of the top 10 Property Management Software products

TOP 10

DoorLoop is one of the 10 Real Estate Management Software products

If you are interested in DoorLoop it could also be sensible to check out other subcategories of Real Estate Management Software listed in our database of SaaS software reviews.

Since each organization has unique business requirements, it is prudent for them to desist from seeking a one-size-fits-all perfect software application. Needless to say, it would be futile to try to find such a platform even among popular software platforms. The clever thing to do would be to jot down the various vital elements that require consideration such as key features, finances, skill levels of employees, company size etc. Then, you should do your homework thoroughly. Read some DoorLoop Real Estate Management Software reviews and look into each of the other apps in your shortlist in detail. Such comprehensive groundwork can ensure you reject ill-fitting platforms and select the system that offers all the aspects you need for business success.

How Much Does DoorLoop Cost?

DoorLoop Pricing Plans:

Free Trial

Starter

$49/month billed annually

Pro

$69/month billed annually

Premium

$109/month billed annually

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What are DoorLoop pricing details?

DoorLoop Pricing Plans:

Free Trial

Starter

$49/month billed annually

Pro

$69/month billed annually

Premium

$109/month billed annually

DoorLoop is 50% off your first two months.

Pricing starts as low as $24.50/month for your first 20 units with the promotion.

 

Unlimited free training, support, data migration, updates, and a 30-day money back guarantee is included in all plans.

Here are the plans without the promotion:

 


Starter – $49/month billed annually

  • Accounting and Financials
  • CRM for Prospects
  • Maintenance
  • Draft Leases
  • RapidRent Online Payments
  • Tenant Screening
  • Tenant Portal
  • Owner Portal
  • Renter’s Insurance
  • 50MB Per Unit Document Storage
  • Onboarding and Training
  • PDF Data Export
  • Website Portal Integration (DIY only)
  • Email and Chat Support

Pro – $69/month billed annually

  • All Starter Features
  • 5GB per unit of Document Storage
  • Advertise Online
  • User Access Roles
  • Custom Website
  • Bank Account Reconciliation
  • Full Data Export Capabilities
  • Website Portal Integration (DIY only)
  • Email, Chat, Phone, and Zoom Support


Premium – $109/month billed annually

  • All Pro Features
  • Unlimited Document Storage
  • Gmail and Outlook Add-On
  • Integrations and API Access
  • Full Data Export Capabilities
  • Website Portal Integration Support
  • VIP Priority Support

 

 

 

User Satisfaction

Positive Social Media Mentions 51
Negative Social Media Mentions 2

We know that when you make a decision to purchase a Real Estate Management Software it’s vital not only to see how experts rank it in their reviews, but also to check if the real people and companies that bought this software are indeed satisfied with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and DoorLoop reviews across a vast range of social media sites. The data is then featured in a simple to understand way showing how many clients had positive and negative experience with DoorLoop. With that information at hand you will be equipped to make an informed buying decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for DoorLoop?

DoorLoop has an open API coming soon that will allow you to connect with any programs worldwide, including the thousands of pre-built integrations powered by Zapier. 

Here are some of its many integrations with other popular tools by software category:

 

Accounting

  • QuickBooks Online
  • Expensify
  • FreshBooks

Build Your Own

  • DoorLoop Open API
  • DoorLoop Webhooks
  • Zapier

Calendar

  • Acuity
  • Calendly
  • Google Calendar
  • ScheduleOnce

Communication

  • RingCentral
  • Slack
  • Zoom
  • Twilio

CRM

  • Cloze
  • Copper
  • Keap
  • Google Contacts
  • Insightly
  • Pipedrive
  • Salesforce

eSignature

  • Docusign
  • PandaDoc
  • Hellosign
  • SignNow
  • SignRequest

Email

  • Gmail
  • MailChimp
  • Microsoft Outlook
  • Microsoft Office365

File and Storage

  • Box
  • Dropbox
  • Evernote
  • Google Docs
  • Google Drive
  • Google Sheet
  • Zoho WorkDrive
  • OneDrive

Forms and Surveys

  • Google Forms
  • GravityForms
  • SurveyMonkey
  • Typeform
  • WuFoo
  • Zoho Forms

Payments

  • Forte
  • PayNearMe
  • PayPal
  • Square
  • Stripe

Project and Task Management

  • Asana
  • Basecamp
  • Monday
  • Podio
  • Todoist
  • Trello
  • Wrike

Properties and Listing

  • HotPads
  • RealEstate.com
  • StreetEasy
  • Sure
  • TransUnion
  • Trulia
  • Zillow

Screening and Renter’s Insurance

  • Transunion
  • Sure

 

DoorLoop User Reviews

DoorLoop average rating:

Average score
5/5 (8 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

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The most favorable review

David Weisselberger

PROS: The software is lightweight and easy to install. Our previous platform was difficult and expensive to use. After years of struggling, we decided to switch software platforms because our previous one didn't support the features we needed. The software is so intuitive and easy to use that we only needed two sessions to become familiar with it, after which we were able to start using it without additional training. What used to take months now takes days, and the time saved is a lot.

CONS: We're waiting for the Zapier integration to connect with all the programs so we can start automating with other programs. It’s coming soon though so we’re excited!

Reviewed 4 years ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: We used to use an outdated system that required us to jump from platform to platform and was time consuming. We didn\\\\\\\'t think there could be a better way, until we found DoorLoop. Now, in one platform, we\\\\\\\'re able to accomplish numerous tasks within the one system, as well as keep track of our clients\\\\\\\' information and history. It\\\\\\\'s easy to use and has saved us so much time.

CONS: Nothing. The integrations coming soon will be game-changing.

Reviewed 4 years ago

Read full review >

More reviews from 8 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Has the best CRM and tenant portal that promotes growth

Read full review >
Aimee Glover
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 06.09.2021 Company Size: 11-50 Employees Industry: Accounting

PROS: The software is easy to use and has good user interface. It delivers all details I need right away. My collections for the last 4 months has improve drastically.

CONS: Relies on net to perform and sometimes i don't have WIFI around but that is minimal issue that everybody faces.

What do you think about this review?

Great Poor

DoorLoop sets the standard

Read full review >
Joshua Roosen
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.08.2021 Company Size: N/A Industry: N/A

PROS: DoorLoop sets the standard for property management companies. They have a great product, owners who care and amazing customer service. I would highly recommend them.

CONS: Wish I would have found them sooner!

What do you think about this review?

Great Poor
Show More User Reviews (8)

This solved our problem big time

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.08.2021 Company Size: 1-10 Employees Industry: Real Estate

PROS: I can easily calculate our monthly sales taxes! Using DoorLoop for property accounting makes my life so much easier and lets me know what I need to pay the IRS.

CONS: N/A, honestly great all around. Super user-friendly.

What do you think about this review?

Great Poor

Top class organization tool

Read full review >
Josh Blitz
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 16.08.2021 Company Size: 11-50 Employees Industry: N/A

PROS: We had a project that just got acquired, and needed a PMS to organize everything from our tenants, leases, payments, and more. We didn't have the time to spend months mastering the more complicated programs in the market, so DoorLoop was the perfect fit. We’ve had a wonderful experience with DoorLoop so far.

CONS: I am very pleased with their service so far, so I have no complaints yet.

What do you think about this review?

Great Poor

Best Rental Property Management Software on Market!

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.08.2021 Company Size: 1-10 Employees Industry: Real Estate

PROS: I have always had such a hard time finding tenants with other property management systems. However, with DoorLoop, being able to quickly accept tenant applications online with built-in screening and bg checks makes it so easy to find the right tenant for my rental properties.

CONS: I would love an immediate solution to migrate all my data from the previous software my team used. Though it’s worth it, it is a bit of a hassle to have to upload everything again, but DL did a lot of the heavy lifting.

What do you think about this review?

Great Poor

Game Changing & User Friendly Property Management Platform

Read full review >
David Weisselberger
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 03.08.2021 Company Size: 1-10 Employees Industry: Real Estate

PROS: The software is lightweight and easy to install. Our previous platform was difficult and expensive to use. After years of struggling, we decided to switch software platforms because our previous one didn't support the features we needed. The software is so intuitive and easy to use that we only needed two sessions to become familiar with it, after which we were able to start using it without additional training. What used to take months now takes days, and the time saved is a lot.

CONS: We're waiting for the Zapier integration to connect with all the programs so we can start automating with other programs. It’s coming soon though so we’re excited!

What do you think about this review?

Great Poor

The ultimate asset to our company

Read full review >
Benjamin Edelstein
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.08.2021 Company Size: 1-10 Employees Industry: Real Estate

PROS: Using DoorLoop has been a great asset to our company. It allows us to easily keep track of all the units we manage, including their financials, and also provides a solid interface for communicating with tenants. DoorLoop offers a broad range of software features, and they have been very helpful in working with us to list all the properties that we manage. This has been crucial for us, as we have a large number of units that we manage. The team is extremely helpful and responsive, and DoorLoop doesn’t charge extra for support. We have tried other property management software in the past and were never fully satisfied. Great platform and great service!

CONS: There is not anything I have disliked thus far

What do you think about this review?

Great Poor

Financial Analyst

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.08.2021 Company Size: 1-10 Employees Industry: Accounting

PROS: We used to use an outdated system that required us to jump from platform to platform and was time consuming. We didn\\\\\\\'t think there could be a better way, until we found DoorLoop. Now, in one platform, we\\\\\\\'re able to accomplish numerous tasks within the one system, as well as keep track of our clients\\\\\\\' information and history. It\\\\\\\'s easy to use and has saved us so much time.

CONS: Nothing. The integrations coming soon will be game-changing.

Vendor reply

Thank you, we really appreciate it!

What do you think about this review?

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DoorLoop user reviews

Has the best CRM and tenant portal that promotes growth

Read full review >
Aimee Glover
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 06.09.2021 Company Size: 11-50 Employees Industry: Accounting

DoorLoop sets the standard

Read full review >
Joshua Roosen
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.08.2021 Company Size: N/A Industry: N/A

This solved our problem big time

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.08.2021 Company Size: 1-10 Employees Industry: Real Estate

Top class organization tool

Read full review >
Josh Blitz
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 16.08.2021 Company Size: 11-50 Employees Industry: N/A

Best Rental Property Management Software on Market!

Read full review >
Anonymous Reviewer
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.08.2021 Company Size: 1-10 Employees Industry: Real Estate
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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