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User review of DottedSign

DottedSign eases the working process

- by Debra Melton

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I like the UI of DottedSign. For me it’s very important that a job-related platform looks simple and professional. The app meets this requirement and I can ask my clients to download it or use it through the browser without any problem. The look of the interface is what makes the first impression not only of the app itself, but also of my company that invites other parties to sign a document.

What aspects are problematic or could work better?

Sometimes, when I want to save a document after I load it into the app, it needs some time to process the request. After it has processed, it gets buggy - and I have to save it again after doing so just moments ago.

What features/services would you like to see in future versions of this product?

As for me, I don’t need anything else to be added in the app. It has so many useful features, like the ability to recover deleted files, which I constantly use because of my obliviousness, a nice notifications system, an ability to save my signature and stamp. Never experienced shortage of features in DottedSign.

What specific problems in your company were solved by this product?

Well, as I said earlier, it’s all about looks nowadays, so the app is really helpful, in terms of clients capture and retention. So it’s not quite problem solving, more like good assistance in sustaining a positive company image.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

DocuSign

Why did you decide to change it?

The interface failed to meet my personal requirement of being a professional-looking platform. In general, DocuSign is okay and some users might find it useful, but I just wanted my clients to take my company’s services a little more serious, that’s why I switched to DottedSign.

Are you satisfied with the change?

Yes, the switching over went very well. The platform offers all kinds of instructions you need for adjusting to the UX/UI (in the ‘help’ section). Besides, from the very beginning I just loved how the app looked, so I don’t really have any complaints.

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

0$

What is your total annual cost for using this product?

59.99$

Did you get any discount for this product? How much?

50$ discount

FEATURE DETAILS

Signature Process

Document Signing
5
amazing
Reminders and Expirations
5
amazing
Sign-in Process
5
amazing
Mobile
5
amazing
Signature Workflow
5
amazing
Mass Signatures
5
amazing
Reporting
5
amazing
Signature Document Creation
5
amazing

Scalability and Security

Regulatory Compliance
5
amazing
Signature History and Audit
4
very good
Enterprise Scalability
5
amazing

Platform

Custom Branding
4
very good

Sending Process

Address Book
5
amazing
Bulk Signing
5
amazing
Custom Branded Emails
4
very good
Expiration Dates
5
amazing
Instant Document Preview
5
amazing
iPad In-Person Signing App
5
amazing

Supported Signature Types

Digital Certificate (PKI) Signature
5
amazing
Electronic Signature Pad Capture
5
amazing
Handwritten Mouse Signature
5
amazing
Standard Scripted (Typed) Signature
4
very good
Stored Signature Image
5
amazing

Document Management

Administrator Access Privileges
5
amazing
Bounced Email Notifications
5
amazing
Correct Bounced Email Address
4
very good
Disable Unsigned Documents
5
amazing
Document Signing Notifications
5
amazing
Document Viewing Notifications
5
amazing

Document Templates

Check Boxes
4
very good
Date Fields
5
amazing
Drop Down Text Fields
5
amazing
Edit Multiple Components' Options at Once
4
very good
Initials Boxes
5
amazing
Multiple Signer Roles
5
amazing