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User review of DottedSign

DottedSign is an easy-to-use software

- by Adam Hruška

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I really like the fact that a user can sign a document without the necessity of having an account. It's not a problem for me, but since I send invitations to sign documents to different people, and not all of them have accounts with e-signature applications, it is a significant issue. Actually, I started using the software after I was invited to sign a document via email and completed the task within 2 minutes, which was also convenient, not just fast. The simplicity of this software is what makes it so useful. Also, the UI is nice and comfortable.

What aspects are problematic or could work better?

The website version usually works without any bugs, but the Android mobile version is not good. It has happened to me several times when I'd create a new document and want both parties to sign it, but I can't send them an invitation. It keeps saving and no invitations to sign the documents arise. It's not always like that, but I wish no such problem occured at all.

What features/services would you like to see in future versions of this product?

I think probably the one feature that is missing is documents analytics function. It would help me to track how work related documents are leveraged.

What specific problems in your company were solved by this product?

We used to have a problem with our clients complaining that e-signature platform had overly complicated features or that the signing process took them long too due to being buggy. Now it is more or less solved. It also helps that the website version is fairly well designed.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Information Services

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

I tried several apps/software, the last of them was eSign Genie

Why did you decide to change it?

Well, the interface of Genie was quite good, but the software can't be downloaded to a smartphone or an iPhone, there's only web access, which is not too convenient.

Are you satisfied with the change?

The app works not as well as the website version, but in general it is a good app and I like having a quick access to the documents and tracking features.

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What is your total annual cost for using this product?

60 $

How long is your contract with the vendor?

1 year

FEATURE DETAILS

Signature Process

Document Signing
5
amazing
Reminders and Expirations
5
amazing
Sign-in Process
5
amazing
Mobile
5
amazing
Signature Workflow
5
amazing
Mass Signatures
5
amazing
Reporting
5
amazing
Signature Document Creation
5
amazing

Scalability and Security

Regulatory Compliance
5
amazing
Signature History and Audit
4
very good
Enterprise Scalability
5
amazing

Platform

Custom Branding
3
ok

Sending Process

Address Book
4
very good
Bulk Signing
5
amazing
Custom Branded Emails
4
very good
Expiration Dates
4
very good
Instant Document Preview
5
amazing
iPad In-Person Signing App
3
ok

Supported Signature Types

Digital Certificate (PKI) Signature
5
amazing
Electronic Signature Pad Capture
5
amazing
Handwritten Mouse Signature
5
amazing
Standard Scripted (Typed) Signature
5
amazing
Stored Signature Image
5
amazing

Document Management

Administrator Access Privileges
4
very good
Bounced Email Notifications
3
ok
Correct Bounced Email Address
4
very good
Disable Unsigned Documents
5
amazing
Document Signing Notifications
5
amazing
Document Viewing Notifications
5
amazing

Document Templates

Check Boxes
3
ok
Date Fields
5
amazing
Drop Down Text Fields
4
very good
Edit Multiple Components' Options at Once
4
very good
Initials Boxes
3
ok
Multiple Signer Roles
5
amazing