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User review of DottedSign

Good app, full package.

- by Skott Lyuis

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Apart from being a well-thought out and a fairly well-functioning platform, DottedSign is compatible with different operating systems. I consider this feature as one of the most important ones because I have to deal with people from all over the world, in terms of my work. It is really useful when they can use the platform on any device they want to. Also, since there’s a browser version, they don’t even have to download the app if they are not planning on using it long term

What aspects are problematic or could work better?

When I want to load a file to the app, sometimes I end up choosing a wrong file by mistake. When it happens, I want to be able to cancel the loading process, which doesn’t take that long anyways, but if I was able to do so, I could save a few moments, which wouldn’t be too bad

What features/services would you like to see in future versions of this product?

I would like the browser version of the platform to have the same features as the mobile one. I understand that they probably diversify because of the pricing policy, but the app has a free version, which has more features than the browser one. This isn’t a crucial issue, but it just would be nice.

What specific problems in your company were solved by this product?

The problem of using different operating systems by my associates and partners. Now we don’t have to think about being able to use a single platform in order to sign a contract. We all use DottedSign, and most of us use the mobile version. I can go on a business trip without my notebook doing everything related to signing with an iPhone, which is quite convenient.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Games

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Some of my colleagues switched from Adobe Sign

Why did you decide to change it?

Those who used Adobe Sign with an Android gadget had complaints about its work. They said it was too buggy and sometimes they couldn’t even log into their account. So some of our partners recommended DottedSign.

Are you satisfied with the change?

The difference is significant, DottedSign works pretty well on all devices and we can finally focus on getting the work done.

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

free

What is your total annual cost for using this product?

59,99 dollars

How long is your contract with the vendor?

Less than 1 year

Did you get any discount for this product? How much?

50%

FEATURE DETAILS

Signature Process

Document Signing
5
amazing
Reminders and Expirations
5
amazing
Sign-in Process
5
amazing
Mobile
4
very good
Signature Workflow
5
amazing
Mass Signatures
5
amazing
Reporting
4
very good
Signature Document Creation
5
amazing

Scalability and Security

Regulatory Compliance
4
very good
Signature History and Audit
5
amazing
Enterprise Scalability
5
amazing

Platform

Custom Branding
4
very good

Sending Process

Address Book
5
amazing
Bulk Signing
5
amazing
Custom Branded Emails
4
very good
Expiration Dates
4
very good
Instant Document Preview
5
amazing
iPad In-Person Signing App
5
amazing

Supported Signature Types

Digital Certificate (PKI) Signature
4
very good
Electronic Signature Pad Capture
5
amazing
Handwritten Mouse Signature
5
amazing
Standard Scripted (Typed) Signature
4
very good
Stored Signature Image
5
amazing

Document Management

Administrator Access Privileges
5
amazing
Bounced Email Notifications
4
very good
Correct Bounced Email Address
5
amazing
Disable Unsigned Documents
5
amazing
Document Signing Notifications
4
very good
Document Viewing Notifications
5
amazing

Document Templates

Check Boxes
5
amazing
Date Fields
5
amazing
Drop Down Text Fields
4
very good
Edit Multiple Components' Options at Once
5
amazing
Initials Boxes
5
amazing
Multiple Signer Roles
5
amazing