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User review of DottedSign

Track progress of signing and get notifications.

- by Lucienne Favreau

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I call this app my personal assistant since it helps me with handling some aspects of my job that can be a bit tricky. I really like that when I open the app, I see the progress of the signing process. It comes in handy when there are a lot of things going on and it's hand to keep track of them otherwise. This function allows me to just send the signing tasks and not worry about having to constantly remind the signees - the app does it for me. All I have to do is to set reminders and focus on something else. It's nice having all the necessary tools for keeping contracts and documents in order easily accessible.

What aspects are problematic or could work better?

When opening the list of drafts and choosing one of the files, sometimes it takes several attempts to open one. The opening process is shown on the screen, but then the list menu appears again and nothing happens. I'd like this problem to be solved ASAP.

What features/services would you like to see in future versions of this product?

When I add a contract that needs my signature besides the others, I'd like to be able to sign it instantly after loading the file, while setting it. The thing is that I have to finish the editing and only after that I can open the file again and add my signature. Maybe it is so because of tracking and notifications sending. If so, creators probable won't be able to add such a function without hurting the notification feature, then I'll be fine without this change.

What specific problems in your company were solved by this product?

I can't speak for the entire company, but some of my colleagues and I can totally agree that DottedSign eases the working process. Without having to keep list of assignees, trying to remember who has already signed a contract and who hasn't. The working process becomes less boring and tedious. I think the main issue that is now gone is having to keep tons of records on different data, concerning the contracts.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

E-Learning

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

The platform that we used before is called Precisely.

Why did you decide to change it?

Despite the fact that Precisely is quite multi-functional, it doesn't have the feature of tracking the signing progress and there are no automatic reminders. Since these aspects are crucial, without them the platform couldn't satisfy me and my colleagues.

Are you satisfied with the change?

Yes, we are - it's quite nice having everything organized. The majority of the features works as advertised, and although there are things I'd love to see changed and hopefully in the next update of the app, that will be the case.

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

0$

What is your total annual cost for using this product?

59,99$

How long is your contract with the vendor?

1 year

FEATURE DETAILS

Signature Process

Document Signing
5
amazing
Reminders and Expirations
4
very good
Sign-in Process
5
amazing
Mobile
5
amazing
Signature Workflow
4
very good
Mass Signatures
5
amazing
Reporting
5
amazing
Signature Document Creation
4
very good

Scalability and Security

Regulatory Compliance
4
very good
Signature History and Audit
5
amazing
Enterprise Scalability
5
amazing

Platform

Custom Branding
3
ok

Sending Process

Address Book
4
very good
Bulk Signing
4
very good
Custom Branded Emails
5
amazing
Expiration Dates
5
amazing
Instant Document Preview
5
amazing
iPad In-Person Signing App
5
amazing

Supported Signature Types

Digital Certificate (PKI) Signature
5
amazing
Electronic Signature Pad Capture
4
very good
Handwritten Mouse Signature
5
amazing
Standard Scripted (Typed) Signature
5
amazing
Stored Signature Image
4
very good

Document Management

Administrator Access Privileges
5
amazing
Bounced Email Notifications
5
amazing
Correct Bounced Email Address
4
very good
Disable Unsigned Documents
4
very good
Document Signing Notifications
5
amazing
Document Viewing Notifications
5
amazing

Document Templates

Check Boxes
5
amazing
Date Fields
4
very good
Drop Down Text Fields
5
amazing
Edit Multiple Components' Options at Once
5
amazing
Initials Boxes
5
amazing
Multiple Signer Roles
4
very good