What are the best aspects of this product?
The capacity to tailor the homepage to our brand and the exceptional level of customer service provided. Every individual we've interacted with has been exceedingly professional and supportive.
What aspects are problematic or could work better?
The reporting functionality can be a bit cumbersome, although I understand efforts are underway to enhance it.
What features/services would you like to see in future versions of this product?
Streamlined navigation with fewer clicks, more intuitive buttons, and simpler reporting options.
What specific problems in your company were solved by this product?
While there isn't one specific issue that comes to mind, whenever we encounter questions or challenges, our representative is consistently available to assist, often jumping on a call to troubleshoot with us.
Are you a current user of this product?
No
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
51-100 Employees
What is your industry?
Telecommunications
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2B
How did using this product affect your business goals?
How long is your contract with the vendor?
Less than 1 year
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