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User review of Dropbox

Dropbox is a very fast cloud storage service

- by Jesús Fernández

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Among its advantages: 1) it can be accessed from any device and at any time, provided there is an internet connection, 2) it saves space in
the hard disk, 3) use of the cloud, so you can share any document, 4) have applications for PCs, Mobiles and Tablets, 5) Create documents between collaborators in real time, 6) share files with anyone no need to be added to the mail

What aspects are problematic or could work better?

Among the disadvantages: 1) free storage is limited, 2) the files are on a server that we do not know or control, 3) there is no internet, there is no possibility to see the documents, 4) when sharing files you should not work in it at the same time, because it creates conflict and the file is duplicated

What features/services would you like to see in future versions of this product?

I would like to see a combination with other cloud storage services, that is, bring some other software (for example, from Google Drive) files or folders to Dropbox

What specific problems in your company were solved by this product?

Lacking good data storage equipment and files, the use of this tool has brought excellent results, in addition you have access to all files anywhere and at any time

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Education Management

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

Free

What is your total annual cost for using this product?

Free

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

No

FEATURE DETAILS

File Management

Search
4
very good
Mobile Apps
3
ok
Device Synchronization
5
amazing
Web Interface
5
amazing
File Type Support
4
very good

Collaboration

File Following
5
amazing
File Sharing
5
amazing
Simultaneous Editing
4
very good
Change Tracking/Audit Logs
5
amazing

Administration

User and Role Management
4
very good
Single Sign On
4
very good
Policies and Controls
4
very good
Device Management
5
amazing
Storage Limits
3
ok
Storage Zones
3
ok
Security
4
very good

Platform

Internationalization
5
amazing
Performance and Reliability
5
amazing
Reporting and Auditing
4
very good
System of Record Integration
4
very good
APIs
3
ok