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User review of Dropbox

Dropbox is not as good as they say.

- by Maria Lamas

USER SATISFACTION

RECOMMENDATION
4 out of 7
Maybe
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

It is easy to use and the application for my android device is lightweight and completely fulfills its work.

What aspects are problematic or could work better?

The free account has very little storage space, compared to other services that offer the same (Google Drive, Mega, Medaifire, Amazon Drive, etc.) and in order to have the space I need I have to purchase a paid account, whose Plans are somewhat high and it gives me too much space, which I don't use at all in the end. Also sharing a file link is complicated.

The truth is that Dropbox was the first cloud storage system I used and I thought it would improve over time, but the improvements are small compared to its competitors.

What features/services would you like to see in future versions of this product?

An extension in free storage, that way they would attract more attention from those who are not a user and then go to a paid account.

What specific problems in your company were solved by this product?

I have used Dropbox mainly to host Word documents and personal files, I can access them anywhere thanks to the fact that it is available both on PC and on my cell phone.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Food & Beverages

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

9,99 US$

What is your total annual cost for using this product?

120 US$

How long is your contract with the vendor?

Less than 1 year

Did you get any discount for this product? How much?

NO

FEATURE DETAILS

File Management

Search
4
very good
Mobile Apps
4
very good
Device Synchronization
3
ok
Web Interface
4
very good
File Type Support
4
very good

Collaboration

File Following
3
ok
File Sharing
3
ok
Simultaneous Editing
3
ok
Change Tracking/Audit Logs
4
very good

Administration

User and Role Management
4
very good
Single Sign On
4
very good
Policies and Controls
3
ok
Device Management
3
ok
Storage Limits
4
very good
Storage Zones
3
ok
Security
3
ok

Platform

Internationalization
4
very good
Performance and Reliability
4
very good
Reporting and Auditing
4
very good
System of Record Integration
3
ok
APIs
4
very good