Simple and fosters easy collaboration within the team.

What are the best aspects of this product?

Droplr is incredible since it builds a simpler method of sending videos and screenshots back and forth to team members and customers swiftly. It does this effectively and efficiently. If any of my employees or customers run into a problem, it's easy to resolve them. All I need is walk them through the issue by means of a video. And that takes seconds.

What aspects are problematic or could work better?

It's a tad bit pricey than what I felt it should really be. But judging from its value, it's worth the price.

What specific problems in your company were solved by this product?

At times, my employees or customers will have numerous inquiries that can now be easy to explain. All it takes is explain it to them through video or phone. Thanks for Droplr, I'm able to record a video quickly to walk then through each step on what needs to be done. The video uploads automatically. They're able to get the help needed and be on their way in a matter of minutes.

Are you a current user of this product?

Yes