What are the best aspects of this product?
Aside from how extensive their documentation is, the three things I like about this are how good the product is, how good their customer support is, and how easy it is easy to work with people fro their company. It's really helped us to acclimatize to their product.
What aspects are problematic or could work better?
Honestly, I think their API could be simplified even further, as there have been instances where I have found it hard to use. The support for Java could also be improved. I would also like to see more options for filtering and searching on the dashboard, as well as for it to allow to trace all relationships in detail for each entity. There are also parts of the tool that could further improve its documentation.
What specific problems in your company were solved by this product?
Thanks to this software, we've been able to simplify the ACH system without sacrificing the benefits we get from it. This is really good for us, especially when it comes to regulation. It has made the huge payouts we make to our e-commerce website's suppliers easy to do.
Are you a current user of this product?
Yes
What is your company size?
1-10 Employees
What is your industry?
N/A
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