- Home Construction Management Software EasyBuild Good software support can be slow
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User review
of EasyBuild
Good software support can be slow
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Maybe
4 out of 7
COST EFFICENCY Acceptable
4out of 7
OVERALL IMPRESSION ok
3out of 5
EASE OF USE ok
3out of 5
CUSTOMER SUPPORT ok
3out of 5
PROS & CONS
What are the best aspects of this product?
The process for surveyors to input payments and orders and the authorisation process for approval creates a work flow which is useful to make sure orders are authorised at the appropriate level before issuing and payments are correct.
What aspects are problematic or could work better?
The support is poor and updates can create issues.
What features/services would you like to see in future versions of this product?
No errors!
What specific problems in your company were solved by this product?
It saved time by duplication of input for surveyors and accounts repeating the same data entry and created a good authorisation process for orders and payments.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Construction
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Sage Accounts
Why did you decide to change it?
Alternative system relevant to our industry
Are you satisfied with the change?
Overall yes
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
