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User review of eAwards

Improved accountability and increased efficiency

- by Farah Zerrouki

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The product allows us to increase process efficiency and visibility on the way our funds are being used, and what is the return of investment of the projects we support.

What aspects are problematic or could work better?

The financial module could be enhanced in order to make full budgeting.

What features/services would you like to see in future versions of this product?

Customer/Partner management

Financial / Budgeting

What specific problems in your company were solved by this product?

We increased transparency as well as collaboration with our internal and external partners.

We could also save time and gain efficiency in our daily operations.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Non-Profit Organization Management

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It increased the accountability by providing businesses with a system of checks and balances.
  • It improved the reliability of information and its timely delivery to concerned departments and personnel.

PRICING & COSTS

What was the cost of implementing this product?

$20,000

What is your total annual cost for using this product?

$10,000

Did you get any discount for this product? How much?

10%

FEATURE DETAILS

Process Management

Asset Management
4
very good
Business Rules Management
4
very good
Collaboration
4
very good
Data Mapping
4
very good
Lifecycle Management
4
very good
Process Analysis
4
very good
Process Capture
4
very good
Process Change Tracking
4
very good
Process Mapping
4
very good
Process Modeling & Design
4
very good
Process Simulation
4
very good
Design Tools
4
very good
Forms
4
very good
Analytics
4
very good
Data Access
4
very good
SOA and Integration
4
very good
Visibility and Transparency
4
very good