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eCoach Review

eCoach
Our score: 9.0 User satisfaction: 100%

What is eCoach?

eCoach is an LMS and authoring tool combined in one platform. It is easy to use with an uncluttered and intuitive design that reminds you of an Apple product rather than an LMS.

You can structure your LMS in the same manner as you structure your company. Separate your organization into several branded LMS campuses. Keep each campus separate and provide it with its own branding. This enables large enterprises to delineate different geographical locations or their brands. You can also sort campuses by business units, and delegate permission levels to trainers so they can keep their training orderly and structured.

Convert eCoach into an extensive yet organized content library by making use of the unlimited storage and simple search and filter features. You can brand your eCoach campus with your logo, customize its fonts and colors, and even alter the wording of feedback that is displayed in the campus.

The LMS is mobile optimized which means your training will automatically resize to fit any screen. The platform is cloud hosted which allows your staff members to access training materials from anywhere, anytime, on any internet-ready device. Plus, there is no need for installs or updates as you can simply register your account online and get started. Finally, when you edit your training materials in the platform, it will get updated in real time wherever it’s being displayed.

Overview of eCoach Benefits

Content Authoring

eCoach was initially designed as an easy-to-use content authoring application before it became a full-featured LMS. It is still utilized by industry experts and e-learning designers to create white label training content. Thus, you can easily and quickly create interesting learning content, and deliver and track the content using the platform’s LMS functionality.

Utilize the drag-and-drop authoring templates to create unlimited amount of engaging training content. You can enhance your training files by including external links in courses, adding audio and video, and uploading documents.

Reliable Support

eCoach believes in providing outstanding customer support which it delivers via phone, live chat, onboarding and training sessions, dedicated accounting managers, and a vast database of help videos, articles, and regular webinars. Get your technical issues resolved by contacting the customer success reps and your dedicated account manager. The vendor offers full implementation services at no added cost, including campus setup and configuration, and integration with existing systems.

Automation and Integrations

Third-party integration access allows you to automate actions between eCoach and other platforms such as Gmail, Salesforce, Shopify, and more. You can generate certifications when learners finish courses, subscribe new enrolments to mailing lists, or create your own automated actions based on learner behavior. Full API access allows you to customize your automations.

eCoach manages integrations with your existing platforms to help you easily connect all your processes. The vendor’s development team can create bespoke integrations for your requirements. You can minimize signup stress by auto-enrolling staff from your existing HR solutions and using Single Sign-On integrations.

Affordability

eCoach offers affordable pricing packages and there are high active user limits for each plan. In addition, there are no setup or implementation charges.

Fully SCORM/LTI Compliant

eCoach is fully SCORM/LTI compliant, allowing you to bring in your existing e-learning resources or export the content you’ve created to third-party solutions. You can import LTI or SCORM files to transfer existing e-learning materials to eCoach. Plus, you can export your training to third-party LMSs via LTI and SCORM. Another benefit is you can share your training via private and public URL links, and also embed it on your website.

Reporting

eCoach offers deep reporting with both granular and visual reporting that can be exported to third-party programs or downloaded as PDF or Excel files. You can track your training with at-a-glance visual reporting.

The LMS allows you to drill down into data points and get reports on info such as a learner’s specific actions within a training course, average time taken to complete a course, average score for a quiz, and more. For instance, you can view exactly how long each learner spent on a particular screen. Finally, you can find exactly what you are searching for as data is time-stamped and can be filtered by courses, departments, groups of users, and more.

Overview of eCoach Features

Author
  • Create lessons
  • Create quizzes
  • Create courses
  • Share
  • Analyze
  • Mobile ready
LMS
  • Course management
  • Enrolment
  • Assessments
  • Reporting/performance tracking
  • Integrations
  • Mobile ready

What Problems Will eCoach Solve?

1. Quickly and affordably create interesting training content.

David is a manager at a medium-sized company with a limited training budget. He wants to create a half- hour online course to train his staff on a new process. This course also needs to be updated regularly as the process is likely to change frequently. Outsourcing the course creation to an e-learning designer would cost David $5,000 (based on the average cost of producing e-learning content in the US). Plus, outsourcing will also take a lot of time. In addition, if David wants to update or edit the course in the future, he’ll need to go back to the designer for content changes and pay extra for it. The solution is eCoach which allows a training manager to create the content in-house for a fraction of the cost. To edit the course, David can simply login to his eCoach campus and make the needed changes quickly. These will get updated in real-time across his campus.

Features discussed: Content Creation, Affordability, Live Edit, Update

2. Training a workforce spread across a geographic region.

Sarah is a franchise manager with 12 franchises spread across the nation. She needs to train employees at the franchises on operational health and safety. These staff members are spread out across the country, and they do not have computers – only mobile phones. Sarah also wants to separate her staff members into different franchises, and track the performance of each franchise separately. It’s a logistical headache. Using eCoach’s cloud-based solution, Sarah can send out her training course. Because of the LMS’ mobile optimization, the course will automatically resize to fit staff’s mobile phones. Thanks to eCoach’s multi-tenancy functionality, Sarah can create a separate, branded campus for each franchise and monitor each individual franchise’s training outcomes. Using the LMS’ compliance mapping feature, she can track compliance and generate compliance reports effortlessly. With the platform’s visual reports, Sarah can view training completion rates for her course at a glance, and utilizing eCoach’s learner-interaction report, she can drill down to see every action that each individual staff member made within the course.

Features discussed: Cloud-Based, Mobile Optimization, Multi-Tenancy, Visual Reporting, Learner Interaction Reporting, Compliance Mapping

3. Accessing support for complex LMS needs and issues.

John is the training manager at a large enterprise. His company wishes to implement a new LMS that can integrate with their current HR solution and automate training workflows. For instance, when an employee completes a certain course, John wants that worker’s profile in Salesforce to be updated. John also wants employees to be able to login with their existing company email address and password. But John is not very technically literate, has a small development team, and his company doesn’t have the tools to set up and manage all these processes and integrations. John also needs to be trained on how to use the other features of his new LMS. eCoach comes to the rescue as the vendor manages implementation and all integrations at no extra cost. John is provided a dedicated account manager whom he can contact via phone or live chat. The eCoach customer success team gives John multiple training sessions to help him maximize the potential of the LMS. Meanwhile, eCoach’s product team sets up SSO integration to enable employees to sign in with their existing credentials.

Features discussed: Support, Automations, SSO Integration, SMS Integration, No Implementation Fees

Awards & Quality Certificates

This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.
An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

eCoach Position In Our Categories

Since businesses have distinct business wants, it is only practical they avoid buying a one-size-fits-all, “perfect” solution. Still, it would be difficult to pinpoint such a software solution even among widely used software systems. The practicable thing to undertake is to note down the several chief functions which entail analysis like major features, pricing, technical skill competence of the employees, company size, etc. Thereafter, you should do your product research fully. Browse over these eCoach reviews and scrutinize the other software programs in your list in detail. Such all-encompassing research ensures you circumvent poorly fit applications and choose the one which has all the tools you require company requires.

Position of eCoach in our main categories:

TOP 10

eCoach is one of the top 10 Learning Management System - LMS products

eCoach is also listed in the following subcategories:

Since each company has unique business requirements, it is sensible for them to abstain from seeking a one-size-fits-all perfect software solution. Needless to say, it would be useless to try to find such a system even among widely used software applications. The clever thing to do would be to jot down the various important elements that need consideration such as main features, finances, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some eCoach Learning Management System - LMS reviews and look into each of the other systems in your shortlist in detail. Such exhaustive groundwork can ensure you discard ill-fitting applications and zero in on the system that provides all the aspects you require for business success.

How Much Does eCoach Cost?

eCoach Pricing Plans:

Free Trial

Pro Plan

$499/mo

Pro + Us Plan

$699/mo

Small User Pack

$49/mo

Large User Pack

$249/mo

Multi-Tenancy

$249/mo

Coassemble offers two pricing plans:

 

Pro

 

$499/month (billed annually)

includes:

– 250 Monthly Active Users

– Unlimited Course Creation

– Unlimited Storage

– Assignments & Grading

– Grading approval

– Video Embed Tool

– SCORM imports

– Video Hosting

– Branching Scenarios

– Instructors Tips

– Custom Branding

– Advanced workspace settings

– Advanced notification configuration

– Advanced course settings

– Participant-specific course setting overrides

– Connect Third-party Apps

– eCoach API access

– Webhooks

– Student Intercom Connect**

– Advanced reports

– Compliance Mapping

– Groups

– Departments

– Advanced permissions

 

Pro + Us

 

$699/month (billed annually)

Include everything in Pro along with access to Coassemble’s online training specialists who will be on hand to help with:

– Training Plan Design

– Training Rollout Plan

– Implementation Plan

– Priority Ticket Support

– Staff Onboarding

– Account Management

– Technical consulting

– Quarterly strategy sessions

– Personalised Training Videos

– Course Design Consultancy

 

Add Ons:

 

Small User Pack 

$49/month (billed annually) 

– 100 Monthly Active Users

 

Large User pack 

$249/month (billed annually) 

– 1000 Monthly Active Users

 

Multi-Tenancy 

$249/month (billed annually) 

– 1 Additional Branded Campus

 

 

User Satisfaction

Positive Social Media Mentions 75
Negative Social Media Mentions 0

We realize that when you make a decision to buy Learning Management System - LMS it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and eCoach reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with eCoach. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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eCoach Comparisons

What are eCoach pricing details?

eCoach Pricing Plans:

Free Trial

Pro Plan

$499/mo

Pro + Us Plan

$699/mo

Small User Pack

$49/mo

Large User Pack

$249/mo

Multi-Tenancy

$249/mo

Coassemble offers two pricing plans:

 

Pro

 

$499/month (billed annually)

includes:

– 250 Monthly Active Users

– Unlimited Course Creation

– Unlimited Storage

– Assignments & Grading

– Grading approval

– Video Embed Tool

– SCORM imports

– Video Hosting

– Branching Scenarios

– Instructors Tips

– Custom Branding

– Advanced workspace settings

– Advanced notification configuration

– Advanced course settings

– Participant-specific course setting overrides

– Connect Third-party Apps

– eCoach API access

– Webhooks

– Student Intercom Connect**

– Advanced reports

– Compliance Mapping

– Groups

– Departments

– Advanced permissions

 

Pro + Us

 

$699/month (billed annually)

Include everything in Pro along with access to Coassemble’s online training specialists who will be on hand to help with:

– Training Plan Design

– Training Rollout Plan

– Implementation Plan

– Priority Ticket Support

– Staff Onboarding

– Account Management

– Technical consulting

– Quarterly strategy sessions

– Personalised Training Videos

– Course Design Consultancy

 

Add Ons:

 

Small User Pack 

$49/month (billed annually) 

– 100 Monthly Active Users

 

Large User pack 

$249/month (billed annually) 

– 1000 Monthly Active Users

 

Multi-Tenancy 

$249/month (billed annually) 

– 1 Additional Branded Campus

 

 

What integrations are available for eCoach?

Via Zapier, Coassemble can integrate with any web-based solution. Common integrations include Gmail, MailChimp, Salesforce, and Intercom (so you can speak to your learners in real time as they complete training). eCoach also integrates with student management services and HR platforms. In addition, their development team can create bespoke integrations with almost any service or software.

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Reviewed By Nestor Gilbert
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