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User review of edoobox

Exceptional and User-Friendly Online Booking Platform!

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Edoobox stands out for its intuitive user interface, which makes managing events, courses, and bookings a breeze. The platform is incredibly flexible and customizable, allowing us to tailor the system to our specific needs. The integration with payment solutions and automated communication features significantly streamlines our workflow. Additionally, their customer support is outstanding—friendly, responsive, and always willing to help with any questions or challenges.

What aspects are problematic or could work better?

While edoobox is a fantastic tool, there was initially room for improvement in the reporting and analytics features. However, with the integration of Microsoft Power BI, all these issues have been resolved, providing us with advanced data visualization and robust analytics that meet all our needs.

What features/services would you like to see in future versions of this product?

The product is excellent as it is and fully meets our needs. We’re very satisfied with the current features and functionality!

What specific problems in your company were solved by this product?

Edoobox has significantly improved our course management and booking processes. Before, we faced challenges with manual booking confirmations and managing class capacities, leading to inefficiencies and errors. Now, everything is automated, saving us time and reducing mistakes. The platform’s automation of email communication has also enhanced our customer service, allowing us to provide timely and accurate information to our clients without additional effort.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Telecommunications

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Google Forms

Why did you decide to change it?

It was not GDPR Conform

Are you satisfied with the change?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helps to enhance the efficiency of our booking process.
  • It enables us to access data securely stored in a centralized location.
  • It guarantees payment security for our customers.
  • It facilitates 24/7 booking.
  • It enables bookings on mobile devices.

PRICING & COSTS

What is your total annual cost for using this product?

1068

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Real-time booking
5
amazing
Social media integration
4
very good
Payment processing
5
amazing
Credit card storage
5
amazing
Visual calendar
5
amazing
24/7 booking
5
amazing
Mobile support
5
amazing