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User review of Edsby

Edsby has a very accomodating support team

- by Hollis

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Edsby's team is very responsive. We never had to wait long to have our questions answered. They are also a great help in building our online community.

What aspects are problematic or could work better?

I think that the desktop version of Edsby should be improved further as there are some functionality errors.

What specific problems in your company were solved by this product?

It saved us time. Our paperwork has been reduced and we were able to communicate despite the distance among members. As a result, we also became more efficient.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.