I like working with this platform because it’s merely useful and practical in terms of cost.

What are the best aspects of this product?

One of the top reasons we as a group decided to push through with EHS insight after the trial period is that we got many positive responses from our staff, who tried it for fifteen days straight. One of their most popular comments is that they like how easy it is to adapt to the platform's functionality. It means that even if you lack experience with computers and programs, it would still be easy for you to figure out how to utilize EHS for your daily work issues. I am one of the main admins of the platform. This gives me the capability to assign credentials and restrictions to each user depending on their role and function in the organization. This helps us streamline the process of handling complaints, which gives proper structure to each concerned department. If we keep seeing the same mistakes or errors from a specific group or employee, we automatically send them learning materials and schedule them for training. Doing this would build the knowledge and confidence of the employees, thus raising morale in the workplace. We also do random checks to ensure that people implement what they've learned from their classes and ensure that we will pass ISO certification with flying colors.

What aspects are problematic or could work better?

We owe a lot to this program in helping us pass and achieve our ISO certification goals, which is a huge deal for most corporations nowadays. Although EHS insight is a fantastic platform for handling audits and complex issue resolution, I must say that it's still a little bit rough in the edges meaning that a lot of work needs to be done to become a perfect platform. I want to share several of the feedback that I've gathered from my team. Hopefully, they would take our suggestions or opinions into consideration soon. One of the first observed things is the lack of ability to customize the user interface to make it comfortable for all end users. Admittedly we don't use all of its features that often, so we would like to make changes to the UI's appearance to what suits us best. Second would be its inability to integrate or connect with some of our existing tools to integrate essential workflows into our system. Whenever we have issues with this matter, our staff is not that well trained to troubleshoot the platform, so we have to call the company support hotline for further assistance. Since the tool comes with pre-made modules that help us in terms of knowledge building, I would like to introduce the culture of continuous learning across all departments by creating sets of tests and quizzes to be answered each week to test the level of knowledge of all employees in terms of process and policies. However, I am always challenged when it comes to uploading the tests because I've seen a couple of error messages on the screen. I have raised some of these concerns a few times already over one year. I am crossing my fingers that the management team of EHS Insight would hear us out. We are diligently paying for their services, and we deserve to maximize the platform in any way that we can.

What specific problems in your company were solved by this product?

One of the most obvious changes that this platform has directly contributed to our business is automating some of our KPI reports in which all employees can view on their dashboards. It helps a lot to have a tool that allows you to report issues, launch investigations, educate employees, and conduct audits using hand-carried devices for everyone's safety and convenience.

Are you a current user of this product?

No