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User review of Elastic Email

Offers an instant solution to our marketing problems.

- by Arely

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The back office team has been very helpful to us since day one. Appreciate the genuine concern in helping us solve problems.

What aspects are problematic or could work better?

There were instances where we experienced downtime. Incoming and outgoing emails were restricted, which affected our output for a couple of days. There should be some heads up given to us to come up with a backup plan.

What specific problems in your company were solved by this product?

We were able to meet our daily, weekly, and monthly quotas on sending emails.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.