Enalyzer is a fast and reliable platform that helps you get an accurate number of customer feedback that helps improve the way you run the business.

What are the best aspects of this product?

There are so many things that I like about this platform that is why we chose it in the first place. It can launch and create different kinds of online surveys depending on the need of our company. Enalyzer is known for creating surveys that look attractive to convince more people to take part in and answer some questions. It's easy for us to gather the raw data and turn it into a well-organized report that will help us interpret customer behavior and feedback in the most simplified manner. Enalyzer is one of the most affordable survey maker app that we could find in the market. For its price and performance, I can say that we already made a great deal with Enalyzer.

What aspects are problematic or could work better?

Enalyzer may be a great tool that takes charge of creating surveys, but I don't consider it as perfect. If you've started using the app, you will soon notice its flaws that could affect the surveys' output. Enalyzer needs to fix and upgrade its UI because most users are not fond of it. After all, it is difficult to use. There are times that the survey reports don't coincide with the actual count leaving us with no choice but to resort to manual counting and filtering instead. This process takes so much time to finish; that is why something needs to be done right away. Despite the setbacks, I still choose Enalyzer as our survey partner because of high customer engagement rates.

What specific problems in your company were solved by this product?

I understand that getting feedback from other people is an essential aspect of the business because it helps us get better insights into improving the way we do things. However, not all people are pretty much comfortable straightforwardly giving feedback; that is why online surveys are quite helpful. With Enalyzer, people can freely express their opinions and break them down into smaller details. Also, it is easy for us to create surveys and send the links via email or chatgroup. Ever since we started giving out surveys, our productivity has improved in so many ways that even resulted in a more significant revenue jump for the last quarter.

Are you a current user of this product?

No