User review
of eSign+
Unexpected Error
-
by Jordan Peck
USER SATISFACTION
RECOMMENDATION Never
1 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION very poor
1out of 5
EASE OF USE very poor
1out of 5
CUSTOMER SUPPORT very poor
1out of 5
PROS & CONS
What are the best aspects of this product?
Price, if I could get it to work. Otherwise, none. Could not get my document signed and downlo0aded so pretty much a WASTE OF TIME>
What aspects are problematic or could work better?
I was able to sign in, create signature, and upload PDF doc but then I was completely frustrated. Getting \"unexpected error, try again later\" message. Unable to add signature and save signed document. Not very intuitive. Need better instructions, video for overall process. AND it needs to WORK!
What features/services would you like to see in future versions of this product?
More intuitive. Better instructions and video for overall process. Most important, it actually needs to to WORK!
What specific problems in your company were solved by this product?
None. Did not work.
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Trial/Demo only
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Construction
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2B
PRICING & COSTS
What was the cost of implementing this product?
Free
What is your total annual cost for using this product?
$0
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
Free
