Quick and intuitive.

What are the best aspects of this product?

It can be customized and works perfectly well with other solutions. I love how I can assert my preferences, and personalize aspects of this solution based on my company’s needs. We’ve been able to centralize most of our operations in this single platform too. The production process plus quality assurance no longer have to be done in separate programs, using separate accounts.

What aspects are problematic or could work better?

Don’t get me wrong, I think that the data presented in Reliance’s reports are great. However, the issue arises once I try to download this data and save it as excel sheets. The formatting tends to be all over the place and some information gets lost in the extraction. But these are the only issues that I have with this program. Everything else works fine.

What specific problems in your company were solved by this product?

I can think of three major things that this program has helped us with. First of all, we’ve been able to eliminate the chances of sending defective products for sale. With a proper QA process in place (supported by a digital QA), we can now make sure that all of our products are properly vetted and are of the utmost quality. Second, and in conjunction with the first one, we can now salvage defective materials—either to repair them or send them back to our suppliers. This had been a difficult task to do in the past, but with Reliance, we can now push for a faster transaction. And finally, our team has never been this productive too. We can easily track tasks and make sure that they are being worked on.

Are you a current user of this product?

No