We’ve been enjoying smoother processes thanks to this tool.

What are the best aspects of this product?

ETQ gives us so much freedom when it comes to setting up its features. We don't have to reach out to external programs just to get what we need, this program addresses most of our requirements.

What aspects are problematic or could work better?

I wish that there would be an open dialogue between the developers and its users. If there were, I would tell them (among other things) that their upgrades get in the way of our operating hours because they take too long.

What specific problems in your company were solved by this product?

We use this program as the developers intended for it to assist people: as a tool to assist us in quality management. This trickles down to other aspects of our business too, of course. Things such as a less clogged pipeline, less manual work, and more centralized processes--these are just some of the things that we have been enjoying.

Are you a current user of this product?

Yes