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User review of Expandly

good value for small multi channel seller

- by Mark Peterkin

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Back in September 2016 I was on the market looking for a multi channel system to help maintain a small part time reseller business were I would sell on two big marketplaces.

And at the time the big well known one, had just put their prices up, and way out of my price range. To I come across expandly, looked like they was a new player in the market. So got a good deal, and to date still with them, for price and in uk pounds which helps with the bookkeeping and also their brilliant uk based support team.

What aspects are problematic or could work better?

Only thing i would like to see more of is bring in support for drop ship integrations, as currently is more geared to stock based system, is a model I expanding in to supplant my stock based business.

What features/services would you like to see in future versions of this product?

dropship integrations
csv/xml support
support for ebid
support for inventory source

What specific problems in your company were solved by this product?

over selling products on multiple platforms and stock management

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to easily operate our online store without coding skills.
  • It helps us offer a comfortable shopping experience to buyers on our website

PRICING & COSTS

What was the cost of implementing this product?

0.00

What is your total annual cost for using this product?

£288

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

none

FEATURE DETAILS

Shopping Features

Product recommendation
4
very good
Shopping cart feature
3
ok
Automation of the checkout process
3
ok
Multiple payment gateway integration
3
ok
Currency conversion
2
mediocre

Other Features

Search and find facility
4
very good
Ability to list new products with their descriptions and images
3
ok
Design templates
2
mediocre
Central database
4
very good
Order management
4
very good
Stock control (out-of-stock notifications)
1
very poor