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User review of ExpressPigeon

Great platform for delivering email campaigns

- by Lindsey

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

An amazing delivery platform. Helps us to improve our delivery and our ROI. The customer service is the best, they respond quickly, they understand our company’s model and helps us to improve our approach. We asked for customer reporting feature that will helps us to see click and open statics of various IPS like Yahoo, Gmail, Msn and others. They reworked their reporting platform to meet our needs and accommodate to our requests. I can surely say that you won’t get this kind of support from other software.

What aspects are problematic or could work better?

There is nothing to dislike. I had some issues with the reporting interface and they fixed that without delay. I needed some extra time to learn about managing lists and campaigns.

What specific problems in your company were solved by this product?

Deliverability is our most important thing, because we have huge email list and we need to get in touch with over a million subscribers each month. So can you imagine, we need to send over a million emails each month to all our members. Express Pigeon helps us in deliverability.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Online Media

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.