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User review of ExpressPigeon

User friendly and intuitive platform

- by Jackie

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

This system is built for marketing strategies. I use the drag and drop feature whenever I want to put an image, also when I want to resize the columns all I need to do is to click and drag. There is no need of coding and fixing parameters. I am allowed to create as much as I want and the way I want, so I can deliver the message to my users in a way I want. I purchased the “big guy” platforms at $20-$1000 monthly and I can say that Express Pigeon provides me with wonderful features and value.

What aspects are problematic or could work better?

It would be great if they can implement some more digital-marketing features like campaign series that work based on certain rules and etc. They need to work on their IP addresses because they need to stay away of spam. The platform is doing great job but they still need to work on the improvements. I received complaints that the email we’ve sent has been send directly into spam box. It’s not the fault of EP but they need to do something to stay away of the spammers.

What specific problems in your company were solved by this product?

Express Pigeon helps us to improve the communication with our customers.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Management Consulting

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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